After being a loyal customer for many years we are completely gluten free my husband is celiac and all staff know this. On Mother's Day we ordered take out all gluten free bread as well as our pizzas and 3 entrees. All gluten free pasta dishes and gluten free pizzas and gluten free bread. The pizzas and GF bread were ready and set on top of the pizza oven in between regular pizzas. When we got home all of the entrees had regular olive loaf bread packaged with them. I called to let them know and was just told oh well. We'll do better next time and guess what we have given them 2 more attempts and they are getting worse do not trust them if you have serious issues.
— Not at all
— Gluten-free items are marked on the main menu
My dad brought my home gluten free chicken Parmesan from them one time. He had to talk to the owner and kitchen staff to have my food prepared, but they did a good job. I did not get sick, and everything tasted good!
I eat here all the time and have never had any problems. The staff is always helpful and the food is delicious.
Their bread was amazing!!! And I had the penne with marinara sauce. It was really good!
So much cross-contamination and they lie on their website about what can be had as gluten-free. I was so excited to go and SO disappointed by their uncaring attitude about my dietary needs when I got there.
While they do use a separate pot for gluten-free pasta to avoid cross-contamination, their website claims that "All our pasta dishes and pizza can be made gluten free." In reality, they have gluten-free penne and spaghetti, but not gnocchi or ravioli (they told me it was too expensive to keep making because not enough people ordered it), and their gluten-free bread is just their prepackaged pizza dough cut into pita chips and baked in their pizza oven... which does suffer from cross-contamination issues.
I eat here regularly. I love their chicken specials. The pizza is ok but the sausage is sliced so thin you can see through it so you can't taste it. I never tried the pasta.
They say they are gluten-conscientious, though it seems lip service only. I expressly ordered GF pasta and was brought whole wheat. The waitress insisted it was GF. When I refused repeatedly, she took it back to the chef, who realized the error. Then she brought out GF pasta, but it wasn't the dish I ordered. I pointed this out, but it was going to be another 20 minutes. As I ate my incorrect dish I fished out a piece of spaghetti. I gave up at that point. No chef or manager ever came over or offered compensation. It was a failure of training from the management, to the kitchen, to the waitstaff. I will never go there again.