Review of Garlic Knot

Used to love this place but it's gone way downhill and I don't trust it anymore. I started getting sick each time I went, then heard that they've closed down twice in the past year due to unsanitary conditions. The gluten free crust is delicious, but they use flour in the kitchen so it's really not safe for people with Celiac or serious intolerance. The staff don't care about their jobs so why would they care about cross contamination protocol?

On top of just not being safe for anyone, the last few times they've made huge mistakes and make no attempts to fix them. Like making my large gluten free pizza a small, then not even refunding me the difference and the best they could do was remake it but "it'd take an hour or more" to do so. Or leaving off all the extra toppings that I'd paid >$5 for. But I'd left the restaurant so they couldn't take back the pizza, just remake it but again that'd be another hour.

Also small nitpick but the GF garlic bread used to be amazing but they raised prices and switched to a cheaper alternative that's dry and flavorless. Don't recommend this place at all.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average