Gateway Buffet

3 ratings
$$$ • Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
3 ratings

As rated by the community

Polynesian Cultural Center
55-370 Kamehameha Hwy
Laie, HI 96762

Most Recent Reviews


Overall Rating

Review


Foods were marked clearly. Staff brought over a small card indicating which foods were safe. We inquired about concerns for cross contamination in the buffet. They said they had staff who were monitoring whether utensils contaminated other dishes. However, like all buffets, I noticed several incidents of cross contamination. They did not offer meals prepared directly from the kitchen. Also had a strange experience at the ice cream station? My younger cousin happened to ask if the ice cream was safe for celiac and the person said no. Normally I wouldn’t have even asked for something like Chocolate Ice Cream. So we asked if it had cookies or anything like that in it. The employees insisted it was “normal chocolate ice cream” and was therefore not gluten free. Even though chocolate ice cream shouldn’t have any gluten in it? The workers called over supervisors who gave the same responses…strange but shook some confidence in terms of understanding Celiac’s Disease.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


We originally did not order any food at the PCC. We did this because their website wasn’t clear about GF. When we got to the PCC, our ticket agent said they had tons of GF food and the servers or chef could make a plate.

Long story short, when we went to the buffet line we started with the hostess, who got a manager, who got the chef. The chef plated four full plates of GF food and we didn’t have an issue with any of the food.

So with some work, the PCC can accommodate GF.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Everything on the buffet is labeled gluten free if it doesn’t contain gluten ingredients. It’s a buffet, so there is probably some cross contamination but it looked clean and well stocked. Dairy and nut free items are also marked. There is a large selection of gluten free options, including desserts. I enjoyed my meal and it made my day at the center even better.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Restaurant

Photos


Chef plated us a GF meal.
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