Gelateria Dondoli srl

11 recent ratings
$$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Dessert, Gelato, Ice Cream Cones
Safety Rating
11 ratings

As rated by the community

Piazza Cisterna
4, 53037 San Gimignano SI, Italy

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Great little gelato place next to to the Piazza. They have GF cones too! Very small store.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers outdoor seating
Updated 3 weeks ago read full review

Overall Rating

Review


Beautiful gelato, with GF cones but the cones are small. You may be better off having a cup.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 8 months ago read full review

Symptomatic Celiac

Overall Rating

Review


There is a warning sign about contamination. Also the woman that helped us warned us. Still we wanted to try the ice cream. She got a clean spoon and took the ice from a new container in the back.

So happy we tried it, best ice cream ever and no contamination!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Gelato
  • Ice Cream Cones

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Dinner
  • Healthy
  • Keto Friendly
  • Kid Friendly
  • Late Night
  • Lunch
  • Takeout
  • Vegan Friendly

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Tips


Celiac

I’d suggest going when it’s not busy (not sure that ever happens?). Long line when I went and definitely no offer to get gelato from the back. Said they didn’t recommend if I was sensitive to cross contact.

1 year ago

More Reviews


Gluten Intolerant

Overall Rating

Review


When i mentioned my son has coeliac they went to get the ice cream at the back from a new basket, just so it was certain to be safe. I din’t have to ask. Also got a wrapped spoon with it. Very good first experience

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Overall Rating

Review


Sign clearly says there may be a chance of contamination. Don’t wait in line.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 10 months ago read full review

Celiac

Overall Rating

Review


Unfortunately they don’t take icecream out of the back and there is a chance that icecream is contaminated. As a Celiac, that was too big a risk for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Updated 11 months ago read full review

Overall Rating

Review


Was not able to sample the flavors because any GF cone or cup is served from the back to avoid cross contamination. We also got an individually warped spoon. Felt very safe.

The ice cream was unbelievable. Especially the grapefruit and the ricotta-blueberry. Wow!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


Amazing Gelato!! They had GF cones and got the gelato from out the back to avoid contamination. A must have when in San Gimignano

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


Great service, delicious ice cream, gf cones. They know what they are doing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Gluten free cones and they got the gelato from the back to avoid cross contamination. The nicest gelato too.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Great gelato here. I told them I was coeliac and they informed me they had gluten-free cones but the ice cream was made at a shared facility and not all flavours are GF. They went to get the gelato from the back to avoid cross contamination from the gelato on display.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Delish. They had gf cones and were aware of gluten issues.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


I asked the server if the chocolate gelato was gluten free because my son has celiac disease. She said yes but stuck a cone on top of his ice cream. I told her he can’t have it. She then took the cone off and handled it to us. I said no, that’s not safe for him. She gave me a nasty look and reluctantly scooped another cup for us.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Such kind helpful people!! Willing to go to the back to fresh cartons to make sure there is no cross contamination. Came back 4xs during my stay in this city.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Updated 5 years ago read full review

Overall Rating

Review


Stop at the award winning Gelateria di Piazza where you'll fi nd creative gelato fl avors like sparkling wine grapefruit and blackberry thyme.

Updated 9 years ago read full review

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