Gen Korean BBQ House

3 ratings
$$$ • Barbecue Restaurant
Reported NOT to have a gluten-free menu
0% of 2 votes say it's celiac friendly
2000 E Rio Salado Pkwy #1056
Tempe, AZ 85281

Top Reviews


Celiac

Overall Rating

Review


I worked at this location for about 6 months. Do not eat here if you are celiac. The majority of items are not gluten free and there is major cross contamination.

Celiac friendly?

No

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Called restaurant, stated they do not have gluten free options & do not recommend for celiac (due to cross contamination - grills that cooked gluten containing items are washed & reused, no way to know they are clean enough...) 😢

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Review


Great service. 2 hour limit. Make sure your whole party has arrived before seating

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Asian
  • Barbecue
  • Dairy-Free Friendly
  • Dinner
  • Keto Friendly
  • Korean
  • Korean BBQ
  • Late Night
  • Lunch
  • Paleo Friendly
  • Restaurant
  • Takeout

Photos


Add a photo

Reviews of this Chain

Overall Rating

Review


The absolute worst service I’ve ever experienced.

We called ahead to discuss that we had a severe celiac gluten allergy in our party and they were accommodating on the phone.

When we sat down, our server, Anthonie immediately told us that he had just gotten 4 tables at once and our drinks would come out after he took orders for all tables. Okay? (Drinks came after our 2nd round of meat— I’ll get to that later)

We asked about the banchan already on the table, the server had no idea which items had gluten or not. We asked for him to get the manager twice, to which he didn’t. He just came back and told us “you’re fine”. With a severe allergy at the table, this was unsettling.

When the gas tank under the table had a side panel fall off and hit our toes, we asked for the manager again. He came over with an attitude of “what do you need?” Like, why am I here? He crawled under the table not respecting anyones personal space; put the panel back on, and left. No apologies, no hospitality. Didn’t ask ANYTHING about how we were or about our experience.

Remember when I said the drinks came much later than when we ordered? Well, the pitcher of beer that was filled sloppily to the top like at a college bar, was placed DIRECTLY in front of our diner who has the severe gluten allergy. I have truly never experienced service so rude, inconsiderate, or absent minded.

I understand there could be understaffing, but then don’t seat the tables. It’s hell for everyone.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Big win! Waitress was really committed to my GF, patient and knowledgeable. Anything Stephanie didn’t know she asked, but was aware of allergies which was great. No GF menu but the waitress can tell you. The Hawaiian steak and Spicy chicken were YUMMY. I went two rounds. Rice and edamame as well. Atmosphere is vibey and it’s fun to cook the food. My non GF partner had Bulgogi which has wheat flour and Stephanie was super aware of needing that to be cooked last and then bringing new tongs and new grill. It was so yummy. $25 for all you can eat. We are so excited to have a K BBQ place that’s safe and where I don’t have to eat plain meat. Yay!!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


The waiter asked if I was Celiac and then found out which meals were celiac safe. We ordered them all. We made sure to use separate tongs to cook the gluten free meats and didn’t cook those that weren’t gluten free until afterwards. After ordering the correct meats it’s up to you as the customer to take the precautions necessary.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good with other allergies

Overall Rating

Review


Staff was very helpful. Manager went out if her way to check drinks & food allergy menu. It was so helpful when ordering food. Would definitely be coming here again!

More Info

Is this your business? Claim the listing