Graeter's Ice Cream

3 ratings
$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Dessert, Ice Cream
Safety Rating
3 ratings

As rated by the community

5076 Natorp Blvd
Mason, OH 45040

Most Recent Reviews


Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


They will pull out a new tub of ice cream and clean the blender if you specify an allergy I've never had an issue after ddozesof milkshakes.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


The ice cream servers got out a fresh tub of ice cream and cleaned a scoop so I could have black cherry ice cream. So kind of them!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Ice Cream

Categories

  • Late Night

Photos


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Reviews of this Chain

Celiac

Overall Rating

Review


Really, really good ice cream. We found a list of gluten free ice cream online and told the server we needed an allergy protocol. The cleaned the scoops and got a fresh container. My dad and I are both celiac and didn’t have any issues eating here!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Looked up online which of their flavors are gluten free and was easy to find on their website. Told the young lady taking my order that I needed to be gluten free and requested fresh gloves and that mine be made from a fresh tub with fresh utensils. She must have been relatively new, but I was very impressed with what happened next. She went to the manager who I then watched train her step by step on what to do. They went to the back, came out with a fresh tub and a fresh scoop a few minutes later, and the manager walked her through the whole thing all while the store was quite busy. I felt extremely well taken care of and am very grateful for the care the manager took, and for the employee asking for help instead of just rushing through it since they were busy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Dedicated gluten-free space in the kitchen
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for peanut-free
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


Wow! So many flavors to pick from with lots of gluten free options. Can’t wait to visit again before I leave town.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


We just visited the winnetka location. We looked in the case with the prepackaged pints which are clearly labeled (many gf options) and the staff opened new cartons with clean scoops for us.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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