Hotel Grand Sunset Princess

1 rating
$$$$ • Hotel
Reported to have a gluten-free menu
Reported GF menu options: Dessert, Fries, Tacos
Prol. 5ta Avenida Mz20Lt006
77710 Playa del Carmen, Q.R., Mexico

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


The resort is big and very pretty! The restaurants we tried asked about the allergy upfront and the waiters can tell you what food has gluten. The concierge gave me a letter explaining the gluten allergy to give at the restaurants. Only used once, as they normally ask about allergies ahead of time. I felt very well treated from the start and was surprised that I could have a full course meal. Even dessert! I had a crème brûle that was amazing at La Hacienda. Tacos had corn tortilla. The room service was great too. All I had to do was mention I wanted something gluten free and if I ordered something with gluten, they would call the room to inform and offer other options that were safe. At the buffet they label what allergens are in each food. In general the servers can help you but you will always be the best advocate for yourself &  your allergy. Learn how to say/ask basic stuff related to gluten allergy. Language was not a barrier for me and that definitely helped.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good selection of healthy options
  • Good vegetarian options
  • Good with other allergies
  • Offers outdoor seating
  • Reservations recommended
Updated 2 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have dedicated kitchen space
  • Reported to have a dedicated fryer
  • Dessert
  • Fries
  • Gluten-Free Menu
  • Tacos

Categories

  • Allergy Friendly
  • Breakfast
  • Brunch
  • Dinner
  • Healthy
  • Hotel
  • Kid Friendly
  • Late Night
  • Lunch
  • Outdoor Seating
  • Vegetarian Friendly

Photos


Beef, guac and corn tortillas as starter
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