Review of Häagen-Dazs Ice Cream Shop

Called to ask about gluten-freeness. The man on the phone said cones were gluten free- it seemed too good to be true so we asked to double check. Apparently NONE of them were gluten free, but the fact that he confidently said they were was pretty unsettling. If I hadn’t asked again, I would have gotten very sick. We also asked if they could get the ice cream from a new tub in the back and they said no. I wouldn’t ever say this place is safe for sensitive celiacs.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu