Review of Hannah's Gluten Free: Mixes & More

1830 Range Dr #102, Mesquite, TX 75149

Overall Rating

Review


Unfortunately, I have to agree with the previous two reviewers regarding customer service. I purchased a groupon with OBSCURE and VERY misleading wording. When I went to redeem it I was told I was not the only one who didn't understand how it worked. Here is the breakdown.

Purchase price of groupon $14 for a $20 voucher, but you HAVE to purchase $60 worth of cupcakes or a $60 cake. She tried to convince me it was still a $20 value because you take $20 from the $60 total which is $40....BUT add in the $14 already paid for the groupon and you are actually spending a total of $54. So the groupon was essentially a $6 value with a minimum order of $60. I realize I read the groupon wrong (like I said, the wording was small and misleading) but she said I was not the only one. I told her I was bummed out I didn't understand the groupon when I purchased it but I couldn't afford to spend another $40 and she snapped that I just need to get a refund from groupon (impossible). She would not let me at least use the $14 value that I had already paid. Nope, take it up with Groupon. If she had let me use the $14 value I would have actually purchased more baked goods as a "thank you" for being understanding and allowing me to get what I had already paid for. Unfortunately she would rather be "right" than try to make the situation right. so I left empty-handed. Have no idea what their food tastes like, but you can guarantee I will never go back especially when there are places like Company Cafe and Liteful Foods who have MUCH more affordable prices and friendly people.

Updated 6 years ago