Review of Hard Rock Cafe

111 West Crockett Street, San Antonio, TX 78205

Overall Rating

Review


We took our family because they advertise they can serve gluten free. Our two year old and four old are allergic wheat so we choose hard rock based on their add. After waiting 35 minutes for a seat, 30-40 minutes for food we had to send back both of our kids meals because they were wrong. We then waited another 30 minutes before I had to go find our waitress only she could tell us they did not have what they advertised. Her solution we can feed a four year old and a two year old a salad. Now we wait for a manager after waitress just does not come back. Manager just said they cannot help. We had to leave with two upset and hungry kids to try and find something else for them. Absolutely terrible.

Updated 7 years ago

Celiac