Review of Hattie B's Hot Chicken

They technically have a GF menu but don't bother. You order at the counter, I explained I have Celiac's and therefore need gluten-free items and asked about one of the chicken meals and if that was okay. The answer was "yes". He wasn't sure about sauces so I skipped them. The GF sides are marked on the menu which he pointed out.

When he brought my order out, the chicken was battered and fried. I went back up to the counter, this was a different person from before, explained what happened, said I must have misordered (I didn't but was trying to be polite) and can I get my order grilled. She said that the specific item I ordered never is grilled, it's not an option. Only tenders or something else (can't remember). I ordered grilled tenders, again explaining no gluten. They were brought out a piece of bread. I ended up going to a grocery store later and picking up food because what's the point? I was in town traveling and my group picked this place because they had a GF menu and I just ate some potato salad and greens (served in separate paper cups).

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other Characteristics

• Good for takeout