Permanently Closed

HELL Pizza

2 recent ratings
$$ • Pizza Restaurant
Reported to have a gluten-free menu
Reported gluten-free menu items: Dessert, Pizza
3 Searle Ln
Queenstown 9300, New Zealand 9300

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


Loved my experience at HELL Pizza, the GF DF garlic bread was incredible I was actually convinced it wasn’t GF DF until I made my gluten eating boyfriend try it and he could confirm is wasn’t normal bread. The girl at the till was accomodating and friendly with my many requests to make it GF and DF. The GF pizza was yummy as well and I didn’t get sick afterwards

Safety


Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Ordered a gluten free pizza which tasted amazing! Staff were friendly, had to order the gluten and diary free garlic bread as other reviews had commented on how nice this tasted and got to agree it was delicious. Would recommend to anyone who's gluten free and is visiting Queenstown!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Food was good but I got sick from cross contamination. The guy who took my order didn't seem to know what he was doing so maybe I just went in on a bad night for celiacs. Food was really good though and the gluten free garlic bread tasted like the real thing.

Updated 4 years ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Photos


Gluten-free cheese and tomato pizza!
Add a photo View all photos

More Reviews


Symptomatic Celiac

Overall Rating

Review


Pizza was decent but the gf garlic bread was my favorite here for sure! Overall good experience though and didn’t get sick

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Ate here before at this branch and didn’t have a problem. I always feel safe eating at a hell’s chain.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Very yummy pizza. Ate here 3 times, no problem. My daughter who is coeliac had pizza with bbq sauce ham and cheese. She loved it. The gf garlic bread was awesome, so yummy.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


This is Celiac friendly, the staff is very knowledgeable, you have dairy free options for the pizzas with DF cheese! Very impressed.

Celiac friendly?

Yes

Updated 6 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


2 choices of GF pizza bases. Toppings GF. GF garlic bread. Very tasty. Staff were happy to use new gloves and clean cutting tool before using on pizza. This was on a very busy night. I was very happy with the service.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


First time having pizza since diagnosis. They were great and explained all of the cross contamination measures they had in place. Tasted amazing too!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good vegan options
Gluten Intolerant

Overall Rating

Review


Can get pretty much any pizza with GF base. Also lots of DF options too If ordering online they are very clear about allergens. They have a GF and DF garlic bread which I love. Plenty of sides can have GF sauce too like the ribs or chicken wings.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Gluten Intolerant

Overall Rating

Review


Can get pretty much any pizza with GF base. Also lots of DF options too If ordering online they are very clear about allergens. They have a GF and DF garlic bread which I love. Plenty of sides can have GF sauce too like the ribs or chicken wings.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Celiac

Overall Rating

Review


Was given a normal base instead of a gluten free one. Even checked with the manager and he confirmed it was GF. Not safe for coeliacs!

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

More Info