They don’t listen to what you are ordering and speak over you. Very frustrating for someone who is trying to be really careful to avoid certain things.
— Not at all
— Average
We eat at Hot Head often with my daughter who's a Celiac. She has never had any issues after eating and the staff is always very accommodating. I always order her meal first and have them change gloves. Staff seems knowledgeable about gluten.
Yes
Only thing not gluten free were wheat tortillas, queso, and certain sauces. Lady behind the counter said that all else was gf. Got a pork bowl and had no reaction. Food was decent, similar to chipotle but a bit more affordable.
— Somewhat
— Most/All
— Average
I eat here all the time and have never gotten sick. Highly recommend this location.
— Very
— Most/All
— Excellent
Gluten free!! (as a celiac, the chicken does hurt my stomach)
— Very
— Most/All
— Excellent
Has gluten-free options, like bowls
I indicated to change gloves due to allergy on my online order. When I went to pick it up, the wonderful woman behind the counter asked if I had a gluten allergy, i said yes, and she said I thought so! I changed my gloves to make sure you are okay! I didn't have any issues and it was delicious.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent