Review of Hugo's Tacos

4749 Coldwater Canyon Ave, Studio City, CA 91604

Overall Rating

Review


I had high hopes for this place but ended up very disappointed. They advertise gluten free options and state online that their staff is knowledgeable about gluten free and cross contamination. Unfortunately this was not the case. I came here specifically for gluten free options since i have celiac disease. When ordering i requested that my meal be prepared gluten free. The lady at the window stated it was already gluten free. I attempted to explain that i needed it prepared free of cross contamination but she snapped that again it was already gluten free and didn't need all this info. At this point i should have canceled my order and left but i stupidly decided to give them a chance. The food came out and was nothing special especially for the price. My non gluten free partner was also not impressed. I don't mind paying for SAFE GLUTEN FREE and TASTY food but this was not it. The worst part is i paid for my dumb decision to eat there later with an extremely painful stomachache that ruined the rest of my day. The food was obviously not gluten free or there are MAJOR cross contamination issues. If you are looking for SAFE gluten free options definitely avoid this place. You may also want to avoid if your not gluten free and looking for good Mexican food. All around disappointing. I am also urging the company to REMOVE the gluten free claims to prevent any one else from getting sick and going through the pain that i did.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago