Permanently Closed

I Heart Mac and Cheese

1 rating
$$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Mac & Cheese, Pasta
3350 Jimmy Johnson Blvd
Port Arthur, TX 77642

Most Recent Reviews


Overall Rating

Review


Upon ordering a gluten free item, the person taking the order notifies others that a gluten free item is being processed on the line. All members change gloves. The pasta and bread is stored separately and put away. It is retrieved upon request.

The bread did not fall apart as easily as most and was quite large compared to any other loaves I’ve seen. The noodle are not elbow noodles but it is nice they have any at all.

It just opened so the place is PACKED and the employees are doing their best to get into a groove while dealing with the heavy traffic.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for takeout
  • Good vegan options
Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Mac & Cheese
  • Pasta

Categories

  • Dairy-Free Friendly
  • Lunch
  • Restaurant
  • Takeout
  • Vegan Friendly

Photos


Best Of Both Worlds Grilled Cheese on GF (Well the last half of it)
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Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


This is the best gf mac and cheese I’ve ever gotten. I got the Buffalo chicken mac and cheese with grilled chicken and added pickles and jalapeños. It was so good I was nervous I got regular noodles. I had no reaction and it was super fast.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Symptomatic Celiac

Overall Rating

Review


If you are sensitive at all to cross contamination, I would personally not recommend this to you. It’s a buffet style set up and when we asked they could not tell us which toppings were GF.

It looks delicious and if you aren’t GF it’s probably a great spot though.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Celiac

Overall Rating

Review


Owners are soooo nice! They cooked the Mac and cheese in a separate area, and told us they took precautions for gluten free. They were a really friendly family and the food, both gluten and gluten free, was great!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Wheat Allergy

Overall Rating

Review


I got glutened here! i asked them to change their gloves and they were happy to do so but while i wasn’t looking i believe they mixed my bowl with the same spatula used on other ones and i’m not sure if they have a separate one available or not. if you are more on top of it than me you’ll probably be fine and it was good food but not at all worth the amount of pain i am currently in. i wouldn’t go again because the chance of this happening again is very present.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


So in theory this place is great as they have separately portioned gluten free pasta. Unfortunately when I went in the two workers who were there must not have understood what celiac disease/gluten “allergy” was because one of them stirred my Mac n cheese with a spatula and then set it down on a cutting board covered in bread crumbs and then stirred it again… and then asked me if I wanted bread crumbs on top💀.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

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