Gluten free items are listed behind the counter for staff to read to you. Servers can get flavors from the back with a clean scoop so there is no other contact. The ice cream is amazing. No GF cones were available and unsure if they're offered.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I was so excited to learn that the vegan ice cream from here is gluten, obviously dairy and soy free. I think it tastes more like polish water ice! It was so great to learn that this was still a dessert option for my whole family since I could actually get something to eat here as well. Thank you for having this option!
— Somewhat
— Some
— Good
Delicious ice cream. I had a great experience and happened to get a woman with "boss lady" on her name tag, so I assumed she was in charge 😀. Most of their flavors are gluten free and upon declaring my GF needs, she went to the back to use a different scoop of ice cream separate from the shared scoop area. She, at least, seemed very knowledgeable and I was able to enjoy safely. I can't speak for all staff knowledge, but she was fantastic.
— Somewhat
— Some
— Excellent
My husband and I went here three times during our stay in Berlin. The owner/manager was knowledgeable about the ice creams that were gluten containing, but also had a list of the uncontaminated flavors kept in the back freezer for those with allergy issues. Many ice cream store workers don’t realize that, for a celiac, using a shared scoop rinsed in a shared water bath is akin to my asking for lemon sorbet and being served cookies and cream. This is one of the first ice cream shops I have been to that understood the cross contamination issue and readily volunteered to check if they had a non contaminated container of a flavor I wanted in the back. This was so appreciated! They took the guilt out of the ice cream ordering process. Maybe that was a bad thing, for my waistline, that is. No gluten free cones offered as available. I would recommend dealing directly with the owner as she knew exactly what the ice cream base was and the ingredients, but her employees were not as knowledgeable.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Website listed flavors with gluten containing ingredients. Staff was friendly and accommodating. Ice cream was delicious and I didn't have a reaction. They use shared scoopers so just be cautious and talk to them about your concerns, they were helpful.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
This review is for the Berlin location of Island Creamery. The gluten-containing flavors were marked on their website (but not on the menu hanging on the wall). I had a delicious cup of peanut butter cup ice cream! It did look like shared scoops were used, so I’d recommend asking them to use a new scoop or tub if you’re very sensitive.
— Gluten-free items are marked on the main menu
— Most/All
— Excellent