Review of Italian Bistro

501 East Byron Nelson Blvd, Roanoke, TX 76262

Overall Rating

Review


Just left here and will never come back. The food was absolutely horrible. My wife ordered a Caesar salad and the dressing was so sweet it ruined the salad. My house salad dressing tasted like a mix of ketchup and salsa juice. My daughters fettuccine Alfredo was overpowered by garlic and onion flavoring. My chicken parmigiana was tough as rubber and when you were finally able to cut a piece off to eat the flavor was close to what you’d expect from a frozen microwave dinner but this one had two slices of cheese on it. Eventually the waiter came back and brought our check which is when I asked to speak with a manager. After having to tell the waiter exactly why I then got to speak with the owner. I then told the owner the same as I described. Instead of apologizing he started mumbling how he’s been doing this for 18 years and never has complaints about his food while crumpling up the check and telling us to leave. What a piece of work this guy is. Our family was then leaving and I mentioned I’ll be leaving a review. The owner then started uncrumpling the check and called the police. He followed us out to my truck scaring my 6yo daughter before my family was met by the Roanoke police. I have no idea what the owner said we did but I’m pretty sure when you’re told not to pay and have a crumpled check on the bill plate you’re free to go. Instead of bickering with the police and getting things escalated I paid the bill. No fault to our PD doing there job either. Great response time and I appreciate you all for doing what you do. I hope people read this and just go somewhere else.

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

Updated 3 years ago