Jack's Prime Burgers & Shakes

6 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Burgers
Safety Rating
6 ratings

As rated by the community

3723 S El Camino Real
San Mateo, CA 94403
Collections
In 1 Public Collection

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


We go often because I have lots of great options for gluten free. Food is good and always consistent. Service in the dining area is excellent is great and I never feel sick from any gluten, once Im done dining.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 days ago read full review

Symptomatic Celiac

Overall Rating

Review


Located this place via Findmeglutenfree. I was super impressed. The staff understood what Celiac was, I had a greater burger and GF bun… and best of all my first ever gluten free beer! I didn’t write this report until the day after…. You know why…. All is ok.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

Celiac

Overall Rating

Review


Daughter and I are both celiac. The wait staff was helpful and accommodating; taking our disease seriously. Separate fryer upon request, and gluten free buns for the burgers.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Burgers
  • Gluten-Free Menu

Categories

  • Kid Friendly
  • Restaurant

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More Reviews


Symptomatic Celiac

Overall Rating

Review


I’ve been here multiple times and I’ve always had a great experience. Knowledgeable servers, gluten free burger buns, and they have a dedicated fryer for their sweet potato fries!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Gluten free buns available, with a dedicated fryer for French fries. Staff is knowledgeable about allergies and accommodated happily!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Jacks prime is amazing! GF bun for the burgers and all the fries (regular and sweet potato fries) can be made GF! They are very careful and this was a great experience!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


This is a go to for us! Hamburger on gf bun, fries and some shakes are safe! They are careful and I would say out of about 50 visits... only 2 reactions. Both times were on a busy night. Staff is wonderful!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


They told me it was a gluten free bun and it wasn't. I got sick. I think they just say what they think you want to hear.

Updated 7 years ago read full review

Overall Rating

Review


I emailed the manager with a lot of questions and he sent me a list of their allergens. They have a dedicated fryer so all the fries are okay to eat. They have GF buns but I usually get lettuce wraps. Lots of options.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Although the staff claims to "get it" I've gotten sick here too many times. I wish the old manager would come back! The owner just tells you what he thinks you want to hear - and in my case that least to dangerous things. Stay away, celiacs. Stay away.

Celiac friendly?

No

Updated 10 years ago read full review

Overall Rating

Review


Amazing burgers, and they have gf buns!

Updated 10 years ago read full review

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