Review of Jakers Bar and Grill

We chose Jakers based on reviews and their online menu, which included GF options. We wanted to use the delivery service, but according the the Jakers employee, that service did not have access to the full menu, so they wouldn’t be able to accommodate a GF order. We decided it was worth calling in an order to Jakers directly and picking up the food ourselves. I called back and was transferred to a “take out specialist”. Since mine was the GF order, I saved it for last. I specifically asked for the GF chicken sandwich. A side salad is listed as a GF option, so I asked the specialist to confirm that, and she “didn’t really know.” I asked her to make sure it didn’t have croutons and thought that would be fine. We picked up our order, which took 20 minutes longer than the 30 they told us. My son got our food and brought it to the hotel. My salad had croutons. My husband took a bite of the bun on my sandwich and thought it was okay. Overall, the food was good but it was a lot of hassle and money to have half the order inedible and to not have confidence in the rest of it. It seems relatively easy to make sure a salad doesn’t have croutons. If that can’t be done then can more complex recipes? I don’t get symptoms so I can’t speak to whether the chicken had gluten.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average