Jannettas Gelateria

6 ratings
$$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Dessert, Ice Cream, Ice Cream Cones
Safety Rating
6 ratings

As rated by the community

31 South St
St Andrews KY16 9QR, UK
Collections
In 1 Public Collection

Most Recent Reviews


Celiac

Overall Rating

Review


Fantastic selection of flavours. Staff used a clean 'allergy' scoop when I mentioned coeliac. Unfortunately no gf cones available on our visit.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 weeks ago read full review

Celiac

Overall Rating

Review


Janetta’s is a famous St Andrews spot, and they are aware of gluten free and contamination. The flavours and recipes change often, so ask to check which are gluten free. They have gluten free cones which are delicious. I always ask for a clean scoop to be used in a new tub of ice cream to prevent contamination. Otherwise they use an “allergen” scoop.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for takeout
  • Good vegan options
  • Good with other allergies
  • Offers outdoor seating
Updated 4 months ago read full review

Celiac

Overall Rating

Review


They are very cautious and look up ingredients for you. They wash implements but they dip from open containers. I'm not bothered by this, but some are. I loved my gelato and wish I had a place near me like this.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 7 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Ice Cream
  • Ice Cream Cones

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Kid Friendly
  • Late Night
  • Outdoor Seating
  • Takeout
  • Vegan Friendly

Photos


Gluten-Free at Jannettas Gelateria
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More Reviews


Symptomatic Celiac

Overall Rating

Review


I ended up not being able to eat from here. I asked before I ordered if they'd be able to open a new tub and was told yes, the server knew too to change her gloves and clean the scoop so there obviously is some training given to the staff. I also was given the standard line that they can't guarantee there is absolutely no traces. My ice cream however was then served from the already open containers in the cabinets and when I asked about this the server didn't seem to actually understand cross-contamination and the risks of this. I then declined my ice cream so she returned the scoops I'd ordered to the tub - another potential contamination risk. Disappointing when other reviews have been so positive but I was maybe just unlucky with the server I had. Disappointing too that my husband saw her complaining to other staff members about it after I had walked away from the counter.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 7 months ago read full review

Celiac

Overall Rating

Review


Wow! What a place! There are a lot of GF options, and they served my daughter out of new containers in the back. We had no issues, and it was delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Overall Rating

Review


Excellent service. Every care was taken so no cross contamination. Delicious ice cream and GF cone.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

More Info