Jannettas Gelateria
6 ratings
$$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Dessert, Ice Cream, Ice Cream Cones
Safety Rating
6 ratings
As rated by the community
31 South St
St Andrews KY16 9QR, UK
Collections
In 1 Public Collection
Most Recent Reviews
Review
Fantastic selection of flavours. Staff used a clean 'allergy' scoop when I mentioned coeliac. Unfortunately no gf cones available on our visit.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Janetta’s is a famous St Andrews spot, and they are aware of gluten free and contamination. The flavours and recipes change often, so ask to check which are gluten free. They have gluten free cones which are delicious. I always ask for a clean scoop to be used in a new tub of ice cream to prevent contamination. Otherwise they use an “allergen” scoop.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for kids
- Good for takeout
- Good vegan options
- Good with other allergies
- Offers outdoor seating
Review
They are very cautious and look up ingredients for you. They wash implements but they dip from open containers. I'm not bothered by this, but some are. I loved my gelato and wish I had a place near me like this.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Photos
More Reviews
Review
I ended up not being able to eat from here. I asked before I ordered if they'd be able to open a new tub and was told yes, the server knew too to change her gloves and clean the scoop so there obviously is some training given to the staff. I also was given the standard line that they can't guarantee there is absolutely no traces. My ice cream however was then served from the already open containers in the cabinets and when I asked about this the server didn't seem to actually understand cross-contamination and the risks of this. I then declined my ice cream so she returned the scoops I'd ordered to the tub - another potential contamination risk. Disappointing when other reviews have been so positive but I was maybe just unlucky with the server I had. Disappointing too that my husband saw her complaining to other staff members about it after I had walked away from the counter.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not very
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Review
Wow! What a place! There are a lot of GF options, and they served my daughter out of new containers in the back. We had no issues, and it was delicious!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Excellent service. Every care was taken so no cross contamination. Delicious ice cream and GF cone.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
More Info