Jason's Deli has a protocol in place for what they call "gluten sensitive" customers. My son has ordered a sandwich with gluten free bread and they have a separate area where they prepare such meals. The mayo they used was a packet so no cross contact issue. They do a glove change as well. This time my son got the gf chicken nuggets. I asked and they informed me they cook these on their own tray (which has been cleaned prior), so minimizes cross contact. His carrots, dip, and gf nuggets came on their own tray in individual containers with lids. They do put a sticker on each lid stating in so many words they can not guarantee no cross contact, but of course they can't because this isn't a dedicated gf facility. I feel my son is safe with the protocols they have in place. And their food is delicious!