Review of Jazzy Ladies Cafe & Club

We’re on a road trip from Austin, TX to Portland, OR and this was the worst service we experienced on our seven day trip west. My son has celiac disease and finding a safe GF restaurant for him has been challenging. We opted to skip questionable options on our 6 hour drive from Brookings, OR and have a late lunch at Jazzy Ladies, where he could eat safely. We called ahead to make a reservation for 2:40 (the time Google Maps said it would take us to get there) and the person who answered the phone said the kitchen started shutting down at 2:45. We asked if 2:30 would work, and the person said yes, and then said “make the reservation online.” So we hung up and did that (weird he wouldn’t just take our reservation over the phone) and then drove as quickly as we could to try to shave ten minutes off our drive time. We read through the menu on the way and had our order ready so we would not inconvenience the kitchen staff. When we got to the restaurant, the staff said “oh we tried to get in touch with you, the kitchen shuts down at 2:30”. We had to plead with them to let us eat there, said we had our order ready, we’d driven hours to eat here. The waiter relented, took our order while we stood in the restaurant, and yelled back to the kitchen staff “sorry, Jerry” to let us know how big an imposition we were. We sat outside and were largely ignored by the waiter, who spent a while chatting with the people at a nearby table. We had to go back in and ask for enough cups and water for our whole party, and to order a drink from someone inside who was willing to take it. The food came out and was fine- my son loved his chicken fried steak. My own sweet potato latkes weren’t great- the latkes were basically warm wet piles of shredded sweet potatoes that had been pressed into disk shapes. Our waiter apologized at the end of the meal for making us feel unwelcome at the beginning and we mentioned that the reservation system online let’s you make reservations up until 3:00. He said he’d spoken with the owner about changing that but it hadn’t happened. This place should change its hours to reflect what the staff is actually willing to accommodate.

Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for breakfast/brunch
• Good for kids
• Good for lunch
• Offers outdoor seating

I am really sorry for this experience. If I had been there myself there would have been no problem. I am so sorry that you had to deal with those staff people. We are in a new larger location on town and those employees are no longer with me. I only wish I'd seen your message sooner. Michelle