They stop production of all sandwiches to clean the machines and counters that are contaminated. Everyone changes gloves. They’ve always been very pleasant about it. Extra safety precautions are done as soon as you order gluten free and say celiac disease, you don’t have to ask them to do anything.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
I would give 0 stars. They are NOT celiac friendly at ALL! We noticed crumbs all over after we began ordering and I said I'm sorry but we can't order here and the response I got from the bigger gentleman was "because we just cleaned" rolled his eyes and said whatever. My well being is not worth it and I refuse to bring my service somewhere someone is so RUDE. Awful customer service! Never eat here!
No
Really impressed! Every time we visit they clean the entire prep station and slicing machine to ensure there is no cross contamination!
Yes
I felt safe eating there ! The young girl looked at me like I had ruined her day when I said gluten free because it was going to be extra work for her and she was not happy. But then the manager came out and told her he would take care of it. He was very nice!
Yes
I was in town for work and everyone ordered together. I called ahead and stressed that I needed gluten free and dairy free. I asked them to add bacon. My sandwich was delivered with cheese melted all over the contents. No bacon. I didn’t have lunch.
— Not at all
My experience at Jersey Mike’s was good I have celiacs and I have eaten at several even in California never had a reaction and I do have to carry a epi pen because my reaction is swelling of eyes, mouth and throat.
Love the separate prep area.
— Very
— Most/All
— Good
— Very
— Most/All
— Excellent
Jersey Mike’s is the only sub chain I trust to eat food from. They clean all equipment, change gloves, and get toppings from the back for my sandwich on gluten free udis sub. They have gluten free packaged snickerdoodles for dessert.
— Very
— Some
— Excellent