Came in person today after having ordered and picked up in the past… they were out of gluten free bread and offered me wheat bread instead. I explained that I have celiac/severe gluten “allergy” and asked the staff to prep a sub tub instead. Explained the need to change gloves to avoid cross contamination and the staff agreed, then put the tub in the prep line next to the other sandwiches and the next staff member put their bread contaminated gloves on the tub. I explained the need to keep the tub away from the bread gloves and asked for a new one. They told me they can’t really realistically keep the tub away from the bread indicating that they don’t have a separate space to prep the gluten free options. I mentioned the clean paper another reviewer used in the past and the staff put it down on the line, then walked away and the other staff were prepping bread over the clean paper. All this to say the staff doesn’t understand celiac and didn’t indicate having a prep space for GF items. Unfortunately it doesn’t seem safe here for me.
They were EXTREMELY careful. They wiped EVERYTHING down from the slicer to the oil and seasoning jars. You are able to get a regular or a giant sub! The bread is absolutely amazing too! The employee on the slicer, I wish I got his name, remembered our order from weeks ago, and the couple behind us. AMAZING SERVICE!!
We’re on the road and were glad to be able to stop here for lunch. The #7 was more expensive than at home (being there in the neighborhood of a truck stop $$) but it was also HUGE. Jersey Mike’s is always our go-to for subs.