Had an amazing roast beef sub there - they were very careful, cleaned up the slicer and counter, washed hands, got a special mat, new gloves and confirmed with the next person that they had also changed gloves. And extremely tasty roast beef, got it Mike's way. Looking forward to visiting again soon, it's at all the locations local to me.
They now have gluten free sub rolls!!! Omg! Change their gloves and very accommodating!
Fantastic! She made sure she disinfected everything before making my sub. Washed her hands.......I’m not thrilled with Udis bread so sub was just ok. But as far as them, they did an excellent job!
I can’t believe how great these people are! They totally understand gluten free needs and are the most patient restaurant ever! Every option they give to people without gluten free needs they have for a gluten free option! You just get gluten free bread! (Which if I don’t say myself, if very tasty!) the staff is very kind and has no problem at all giving someone a gluten free meal. As for the taste, there subs are delicious! These people are amazing! I totally recommend coming to this place!!!!!
the cross-contamination is very bad I asked if they can go in the back to get it out of the refrigerator and he said all the meats onions and everything else stays out there the only thing in the refrigerator was the lettuce they reach in after making a sandwich and grab the ingredients
This is not a GF sandwich shop. However, the employees go above and beyond to change their gloves, slice the meat on a separate meat slicer, take veggies fresh from the fridge and not the line to do their best not to cross contaminate. Not only that, they are great people that remember you and your food allergy and custom order. Best sandwich shop (in a bowl) I have found.
Gluten free subs are new for Jersey Mike’s. The staff was well trained and answered all my questions. The sub was tasty. My sub maker said it may take a few minutes longer as she wanted to make sure she got it right. I appreciate her conscientious work!
Perfect! The staff was extremely diligent in being careful to not contaminate my food. The manager made my sandwich on a freshly cleaned slicer and prep station. New veggies from the back. Bread is phenomenal. Could have used just a smidge more oil and vinegar than normal but all in all I’m very impressed!
usually when a franchise offers GF you get a dinky sandwich that falls a part as soon as you look at it! I was beyond impressed when I ordered my GF sandwich. I received a very supple sandwich loaded with all the good stuff. They use Udi's bread which is typically on the dry side but when you load it up "mike's way" it is the closest thing to a "real" sub you have had since before you went GF. The staff took the time to clean all the work areas to decrease possible cross contamination issues and had all separate condiments, cutting board and knife. I have never been to another sandwich place that literally stops all business and puts 100% of their focus and attention on ensuring that I am safe and my food is handled with care! Hands down the BEST experience with GF sandwiches and I will be back in the future!
Someone I’m assuming was the manager took my order and seemed actually excited when I asked about gluten free bread. He informed all of the staff to clear the counter and he used a clean knife and nothing ever touched the sub that was contaminated. They all took such precaution I was very impressed and happy with my experience. The sub was super tasty and I can’t wait to go back again.
Jersey Mike's just rolled out a gluten-free sub bun by Udis. Staff has been educated to wipe down the meat slicer and counter plus change gloves when making gluten-free subs. Nice to get a sub again since going GF!
They keep the gluten free rolls and condiments in a separate container in the back. When you mention Celiac disease, they wipe down the slicer, counter, have one person change gloves and fixes your sandwich. The manager made sure they took it seriously and wiped everything down. They even have a separate knife to cut the sub! I was impressed!! They have me back as a regular!!
Awesome! Best Gluten Free sub! Staff changed gloves, cleaned station and slicer. Very impressed. I will be there often. They made this celiac very happy.
Tried their new gluten free subs. Was super excited to have a sub after 10+ years. they did an awesome job of trying to eliminate cross contamination. Cleaned the meat slicer. changed gloves multiple times. used separate cutting board and knife. I was very impressed and the sub was awesome!
Went in very guarded. Spoke to the manager, Steve, who showed me the individually wrapped Udi's bread. Made sure clean utensils were used and supervised my order from beginning to end. I ordered a Philly Cheese Steak for me and a Club Supreme for my husband. Very good subs!! The bread was soft and had good texture! Absolutely no reaction from this Celiac! This is not a cheap sub. There is a $3.00 upcharge for gf. Although a bit pricey, I am glad to see another option for the Celiac/GF community! This will definitely be a nice treat every once in awhile.A BIG "Thank You" to Steve and his crew at Jersey Mike's, Fredericksburg!
Went to Jersey Mike’s tonight to try their new Gluten Free Sub and the experience was awesome! As soon as I said I have a Gluten Allergy the Manager took over. She instructed the staff what to do. First take your gloves off then wash your hands and put clean gloves on. Clean the slicer, he tells her he’s getting a cheese steak, so she says oh then we clean the grill. Wipe down the counter, only use the one knife designated for the gluten free bread (which was in a sealed wrap). Only use the cleaned spot for his order. I was very impressed how serious they took it. It was awesome and delicious. Staff was friendly, helpful and concerned about getting my order right. Great Job Jersey Mike’s Dover
I saw LOTS of people loving this new sub with Udis GF bread so I decided to try it. I told them i was highly gluten sensitive and they went to the back and brought out the bread in a protective package, used a different knife to cut it and changed their gloves!! I got the GF sub with ham, provalone cheese, lettuce,onions, banana peppers and red wine vinegar. They prepared it on paper instead of the surface they prepared wheat subs. They took very great notice of Celiac and gluten sensitive people and they were very nice!! I ate the sub and it was AMAZING!!!! I HIGHLY recommend this for Celiac and gluten sensitive people!!!
Sandwich was delicious. Staff is well trained and takes appropriate precautions (agree with other reviewer - try not to go during busy times, staff takes the time to set up a clean area and wipes down all equipment prior to making gf sandwich, it does take extra time and can really hold up the line). Will definitely be back!
This is the first time in 3 years that I have been able to have a sub sandwich. The bread is so soft and delicious. I will be ordering again.
They offer all of their cold and hot subs on a gluten free roll!
Udi’s gluten free sub rolls! Good Sandwich!
The manager and staff are so accommodating and courteous, I just can't say thank you enough to them. The food is fresh and the GF rolls are pretty good. (They come wrapped up.)Their safety protocol is superb. They use a separate cutting board and knife, separate mayo, etc. and they wipe down the slicer before slicing the meat and cheese. Also, they change their gloves and they take great care in handling my sandwich.. Every. Single.Time. This celiac is very grateful to be able to have a sub once and awhile. Thank you, Jersey Mike's!
They offer gluten free rolls which are pretty good! They changed gloves before making my sandwich and used a separate mat and knife! (They do take the lettuce tomatoes onions and stuff from the same bin so I'm not sure if that would be cross contaminated. I'm sure if I asked they would have taken toppings from the back)
I'm not Celiac and they are new to carrying Udi's gluten free subs roll and the manager walked the worker through the process. I have always loved Jersey Mike's and was excited to find they now have gluten free subs $2 extra. I was impressed by the bread and the care that they took to keep from cross contaminating. The manager said this was new so as you watch them make your sandwich speak up if you see a problem. For right now until they are better trained, I would say not Celiac friendly.
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