The other Jersey Mike's we've been to have been really good with gluten free. This location was clueless. Do not recommend. At all.
— Gluten-free items are marked on the main menu
They have clearly taken the time to train their employees on how to prevent cross-contamination! After I told them I was Celiac, they cleaned the whole counter and all the equipment down before making my sandwich. They had dedicated gf knives and utensils and put parchment paper down. They kept the gf sandwich bread in its own packaging separate from all the other bread. They put clean gloves on. This sandwich was expertly made and it was very yummy!
— Very
— Separate gluten-free menu
— Most/All
— Good
Yes
So amazing. Staff cleaned and sanitized the slicer and washed and gloved. Gluten free bread in separate package. Used clean knife and barrier while making sub. Delicious!
Yes
I asked if all their meats were GF, the employee verified with another that they were. She asked if I had an allergy or just a preference. She wiped down the counter and meat cutter. Udi's sub bread available, but dry as usual for Udi's. #4 was delicious sandwich, they have packets of condiments.
Yes
The staff was super kind and understanding and wiped down all the equipment and took great care to make sure there wasn't any cross contamination (even though it slows down their line). The best part was that it's the best sandwich I've had since not being able to have gluten! And the sandwich wasn't puny like most gf ones I've had. Will definitely be back!
Very knowledgeable and very hospitable. They made my sandwich in a separate allergy board and used special knives and utensils. And they did it with a smile!!!
Yes
I’ve eaten here four times and never had a glutening. The staff is careful, uses separate prep equipment, and one person makes your sandwich from start to finish. I’d recommend getting extra mayo though because gf bread absorbs all moisture.
They don’t offer a kid’s gluten free sandwich so I had to buy my daughter an adult sandwich. However she loved the bread. She had the tuna. The staff were knowledgeable and took proper precautions.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
This location (on University) does not follow the gluten-free protocol! I go to Jersey Mikes often as a safe option while traveling. Today, I ordered a GF sub (specifying for an allergy) and the manager instructed the employee to make it on the regular slicer so they wouldn’t have to clean the gluten free one again. I asked if he could please use the GF slicer, and he did… without changing his gloves. Then, he carried it over to the regular line and used the non-GF knife and veggies. I asked if he could please use the separate GF area that was all set up and he said “this was how they always do the GF orders.” The manager and other employees saw this and did not say anything. I did not eat my sub.
— Not at all
Called ahead to verify that they have gluten free bread, which they do. Awesome! When I got there the place was super busy, and I almost left out of fear that I would slow the process down even more. Decided to stay and give it a chance. The person at the meat slicer wiped down the area and slicer when I told him I needed everything gluten free. He was amazing about it. I had to ask them to grab fresh ingredients from the back though, because the person adding the toppings just wanted to use what was up front. They weren’t thrilled with getting stuff from the back, but they did do it. Overall it was a decent experience.
— Somewhat
— Some
— Good
Great celiac-safe protocols. When I mentioned “gluten free” the staff immediately changed their gloves, used a separate knife, and put paper down to avoid contact with the cutting board. They also have Udi’s snickerdoodle cookies!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They have GF sub sandwich rolls! Possible cross contamination but they were careful in preparation. My sandwich was the best Ive had in such a long time! It’s so nice to be able to have a ’normal’ meal along with the rest of my family! They also have an option to make your sandwich a meal with a drink and chips or even an individually packaged GF udis cookie!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent