8680 Concord Mills Blvd, Concord, NC 28027 Directions

Top Reviews


Celiac
3 weeks ago
Celiac friendly

Edgar Cole is SO clean and professional. Loved my #55. He washed his hands, the grill and cutting boards. VERY THOROUGH. I will eat here tomorrow to take a Jersey Mike’s sub to the Coca Cola 600

Gluten Free Features

  • Bread/Buns
  • Sandwiches

Categories

  • Deli
  • Fast Food
  • Lunch
  • Takeout

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Reviews of this Chain

2 days ago
Celiac friendly

Opening 6/19/19! Gluten free subs and cookies available!

Celiac
3 days ago

I was fairly disappointed while at this location, the staff was very rude and wasn’t very knowledgeable about gluten free and didn’t wipe down their equipment very well. I have celiac disease and didn’t feel comfortable eating at THIS establishment. This establishment wasn’t very good but I’ve been to others that have been much better

Celiac
3 days ago

This location was the first time I’ve gotten sick from Jersey Mike’s since my diagnosis. The sandwich ingredients were all safe but still got sick. They are knowledgeable and do their best but it was a def reminder about how important cross contamination is.

Celiac
4 days ago
Celiac friendly

The staff was very knowledgeable about their gluten free protocol and took great care in preparing my son’s sandwich.

Not celiac
4 days ago

The staff was very contentious making my sandwich. Cleaned the deli slicer, used the bottled mayo, and kept my sandwich on paper and a separate cutting board. Gloves were switched once I asked for gluten free bread.

Celiac
4 days ago

They do a great job most of time. My daughter has never been sick from here but I do have to watch them closely so that she isn't cross contaminated.

Not celiac
5 days ago

They are not careful with cross contamination. Will not come back again !!

Celiac
6 days ago
Celiac friendly

BEST SUB SPOT for Celiac! The manager is super knowledgeable. She cleans the machine, makes everyone change gloves, the Udi’s bread comes in a plastic wrap, and she uses a separate mayonnaise container. They also have Udi’s cookies for sale! Love this spot, recommend for all my Celiac people looking for a good sub.

Celiac
6 days ago

Changed gloves - very careful without having to tell them what to do. Awesome!

Celiac
6 days ago
Celiac friendly

My son has celiac and every time we go they are great. We tell them he has an allergy and they put on new gloves and get a new mat. He's never had any issues after eating there.

1 week ago

We are new to Celiac, and we’re new to ordering for Celiac. We went here because we knew they had gluten-free buns, and we knew that they would clean the machine. My daughter explained that she had Celiac, they promptly cleaned the slicing machine, and then both girls on the line changed their gloves after washing their hands. Her sandwich was placed on brand new paper, and then she ordered her toppings, and it wasn’t until we got into the car that I realized that all of the toppings had been contaminated. They didn’t get new toppings from the refrigerator, they used them straight off the line that they had used for everyone. The bread was so thick that my daughter choked on it. We probably won’t be back.

Celiac
1 week ago
Not celiac friendly

The staff knew bread had Gluten. There were signs on the wall of how they should handle gluten free order. I ordered my sandwich as a salad. I reacted before ever leaving the place. Cross contamination from no knife switch or glove change.

1 week ago

Gluten free sub rolls and the staff took very special care to avoid cross contamination by changing gloves and using separate knife to cut the bread. The staff was very kind and happy to be accommodating. Food was nice and fresh. So excited to have another lunch option that is safe for me!

Celiac
1 week ago
Celiac friendly

Impressed. Wiped everything down, new gloves, double paper under the sub, new knife. I will eat here again.

Celiac
1 week ago
Not celiac friendly

I have celiac disease and was excited to see the good reviews. However, while waiting in line, I did not think this was a safe place to eat. Although everyone was wearing gloves, it was the same pair for every order. Including grabbing regular bread, and then reaching for all the toppings. I saw someone put a slice of cheese back. Even if they wiped the counters, it’s directly where the cut and prepare the subs so there a huge chance of cross contamination.

Celiac
1 week ago
Not celiac friendly

Sandwich prep area was a cross contamination disaster. Watched an employee remove ingredients from a sub and place them back in bin. 0 stars

1 week ago
Celiac friendly

The gluten free bread and sandwich choices are delicious!

Celiac
1 week ago
Celiac friendly

Staff is knowledgeable on gluten free prep. They have separate gluten free workspace and take the time to answer any questions you may have. Gluten free buns are Udi brand. Recommend to try the “sub in a tub” with no bread!

1 week ago
Celiac friendly

Great experiences here. Updating my original 5 star review because we eat here regularly, they ALWAYS clean equipment fresh for my sub, have a separate area and knife for gluten free bread, and it's just nice for a restaurant to respect those of us with gluten free needs.

Celiac
1 week ago
Celiac friendly

Whenever you order at a counter, there’s risk for cross contamination, but the staff takes great care to change gloves, wipe down the counters and use a new knife for gluten free sandwiches. I’ve been over a dozen times and have felt good afterwards.

1 week ago

Probably the best one I've had. It is the best!!!!

Not celiac
1 week ago

Staff was friendly. Cleaned equipment and were really nice.

Not celiac
1 week ago

Staff changed gloves, cleaned slicer and used separate knife/mayo. I felt like they did a good job preventing cross contamination.

Celiac
1 week ago
Celiac friendly

This place was awesome! They checked if it was an allergy, when we said yes she stopped everything, changed gloves, sanitized the slicer and counter then changed gloves again, and proceeded to make the sandwiches. They have a knife designated to only slice the GF bread (it had a blue handle instead of black) it was kept in a bin with the GF bread. They even offered udi’s GF cookies. I highly recommend this place!

Celiac
1 week ago
Celiac friendly

Staff was courteous and handled my order with care. The person who took my order had gluten intolerance and assured me all precautions were taken to avoid CC. Sandwich was large and satisfying as well as quite tasty

Celiac
1 week ago

I'm extremely sensitive and have never had an issue there. Let them know you're gluten free, and they'll clean off the workstation and change gloves.

Not celiac
1 week ago

The staff was knowledgeable and friendly. It was super busy but they were efficient. Sandwich was good. A great surprise!

Celiac
1 week ago
Not celiac friendly

This location does NOT have a separate space to make your sub. Makes in on the same space as the regular subs.

Not celiac
1 week ago

My partner is GF for her arthritis. I swear her sub looked better than mine. The GF bread is pretty fluffy and holds together well. We'll definitely be back when we need to grab a quick meal.

2 weeks ago
Celiac friendly

First time eating here! Staff very knowledgeable of wheat/gluten allergies, changed gloves and separate knife was used for our HF bread! Highly recommend

Celiac
2 weeks ago
Not celiac friendly

Too much cross contamination to even try eating. Even if they have gf bread it’s no longer safe by the time it gets to you.

2 weeks ago
Celiac friendly

Staff was very nice and even got fresh lettuce from the back for my celiac daughter. They also spent time on cleaning the slicer.

2 weeks ago
Celiac friendly

Used clean knives and kitchen space. Has gluten free bread. Very knowledgeable!!

Celiac
2 weeks ago
Celiac friendly

I have been in here multiple times and they are very knowledgeable about GF and cross contamination. I always order the tuna sandwich and they bring out a new knife and spreader. If it is busy, they will clean the different surfaces and then make my sandwich on a separate surface.

Celiac
2 weeks ago

Any Jersey Mike's, never had any problems, very knowledgeable on gluten free procedures, very good subs

Celiac
2 weeks ago

The gf roll is great if you request manager to make separate

Celiac
2 weeks ago
Celiac friendly

I have to say I never thought I'd be writing a review for a sub shop, but they definitely know what they're doing here. Bread comes sealed, gloves change and they will make your sandwich in the back with all ingredients form the back. It's rare I find places without any cross contamination, but these guys nailed it.

Celiac
2 weeks ago
Celiac friendly

Staff is very aware the need to mitigate cross contamination. I’m very impressed.

Not celiac
3 weeks ago

The staff cleaned off all of the surface and the slicer. They also store their bread in a separate area and change gloves. Very knowledgeable.

Celiac
3 weeks ago

They took special precautions to prepare the sandwich and bread comes in plastic wrap prior to ordering. Very impressed.

3 weeks ago

When I told them I had Celiacs they clean the area and changed gloves. Taste very good and I did not get sick.

Celiac
3 weeks ago

I was told that the only thing gluten free was the gluten free bun/bread. Meaning, they told me the meat, cheese, condiments, and fixings were not gluten free. What is the point of having gluten free bread if the stuff that goes on the bread isn't gf? I highly doubt celiac individuals are rushing here just to purchase an udis sandwich roll.

Celiac
3 weeks ago

Good gf buns. They're assembled in a separate area than the regular subs as well. They also have udi's cookies in little packages.

Celiac
3 weeks ago
Celiac friendly

Very careful. All employees aware of the cross contamination protocol and carefully changed gloves, clean counter, etc .. Would definitely recommend!!

Celiac
3 weeks ago
Celiac friendly

I tried the Jersey Mike’s gluten free bread today for the first time. I was surprised to see it was Udi’s but In a good way. The bread was sealed in a bag and I had the option for a 6” or 14”. Before they made the sandwich they asked if GF was a preference or allergy. I said allergy and they said they would have to wipe everything down and it would be a few mins. They wiped the the entire table down and the meat slicer thoroughly before they made the sandwich. Pretty sweet. Over all the sandwich was fantastic and I had no issues.

3 weeks ago
Celiac friendly

Food preparer asked if my gluten-free bread request was fro allergy or preference, and when I said ‘allergy,’ he changed his gloves and made my sandwich. I was very impressed

3 weeks ago
Celiac friendly

This may be my new go- to placd for easy gluten-free options. I love the gf sub bun. I was so excited when I saw their sign advertising that they now have gluten-free buns! I'll be back many times even though it's far from my home.

Celiac
3 weeks ago
Celiac friendly

First visit & im impressed! Didn’t have to educate. All I had to say was I need gluten-free because I have Celiac. Out came a clean tray with paper on it. I was assured the slicer that slices meat & cheese wasn’t used for anything with gluten. Man at counter knew his stuff! I’ll be back again & again!!!! So happy to be able to order just about anything on the menu AND get a cookie!!!! Yay!

Not celiac
3 weeks ago

The staff was very helpful and knowledgeable about gluten free! My only complaint is being a non celiac I hate being asked if it’s an allergy or preference, because my intolerance is clearly not a preference but contamination is not an issue. I also tried to buy just their gf bread to keep handy for future occasions but they wouldn’t sell me just the bread.

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