When I told the worker behind the counter I have Celiac she took extreme precautions. Wiped the counter down, cleaned the meat slicer and changed her gloves. Was a long line behind us and she didn't rush-was very thorough and knowledgeable. Really appreciate the measures she took.
— Gluten-free items are marked on the main menu
Amazing staff!! They said they go above and beyond what corporate requires as far as keeping everything safe and they meant it. They changed gloves, wiped everything down, used a lined tray to take my gluten-free sub through the line. They used a separate knife and a separate bottle of mayo. Super nice guys who totally get it!
Yes
I have missed eating subs for so long! I’m so happy I found out they have gluten free subs here and the staff right away changed their gloves and was careful about cross contamination without me even asking! I’m so happy I can eat delicious subs again (and I didn’t get sick)
Yes
This place is awesome!! They offer Udi's bread for gluten free customers which is very good. And they will ask if you are gluten intolerant or totally gluten free. They are very meticulous in preparation of my sandwich each time. I gave up having subs until Jersey Mike's offered them.
Yes
They don’t offer a kid’s gluten free sandwich so I had to buy my daughter an adult sandwich. However she loved the bread. She had the tuna. The staff were knowledgeable and took proper precautions.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
This location (on University) does not follow the gluten-free protocol! I go to Jersey Mikes often as a safe option while traveling. Today, I ordered a GF sub (specifying for an allergy) and the manager instructed the employee to make it on the regular slicer so they wouldn’t have to clean the gluten free one again. I asked if he could please use the GF slicer, and he did… without changing his gloves. Then, he carried it over to the regular line and used the non-GF knife and veggies. I asked if he could please use the separate GF area that was all set up and he said “this was how they always do the GF orders.” The manager and other employees saw this and did not say anything. I did not eat my sub.
— Not at all
Called ahead to verify that they have gluten free bread, which they do. Awesome! When I got there the place was super busy, and I almost left out of fear that I would slow the process down even more. Decided to stay and give it a chance. The person at the meat slicer wiped down the area and slicer when I told him I needed everything gluten free. He was amazing about it. I had to ask them to grab fresh ingredients from the back though, because the person adding the toppings just wanted to use what was up front. They weren’t thrilled with getting stuff from the back, but they did do it. Overall it was a decent experience.
— Somewhat
— Some
— Good
Great celiac-safe protocols. When I mentioned “gluten free” the staff immediately changed their gloves, used a separate knife, and put paper down to avoid contact with the cutting board. They also have Udi’s snickerdoodle cookies!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They have GF sub sandwich rolls! Possible cross contamination but they were careful in preparation. My sandwich was the best Ive had in such a long time! It’s so nice to be able to have a ’normal’ meal along with the rest of my family! They also have an option to make your sandwich a meal with a drink and chips or even an individually packaged GF udis cookie!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent