Great experience here! They asked if it was an allergy or preference and knew to clean things down. Did not get sick!
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Good
I was so sad about my experience there because I’ve always heard good things about Jersey Mike’s with Celiac. It may have just been the workers in particular or I just had a bad draw, but I definitely experienced some bad cross contamination when eating here just a couple days ago. I am extremely sick and have definitely been glutened. I already had a bad feeling going into it because the worker who I told I had a gluten allergy was very quiet and rude about it to begin with. Definitely disheartening, and I know they have the potential and the right items to be completely a completely gluten-free dining experience, I just unfortunately did not get that. I wasn’t able to see them make the sandwich either, which also made me very nervous. I would not recommend this for someone with Celiac Disease, but it might be okay for someone that just avoids gluten (intolerant) but can handle some cross contamination.
— Not at all
— Gluten-free items are marked on the main menu
— Most/All
— Good
Yes
Literally cleaned everything, including the slicer and underneath as well, everyone wore gloves, new equipment...they cleaned better than I do at home! Oh, friendly, good sandwich (#13 on Udi's). Highly recommend!
If you are craving a big sub they have gluten free bread.
The staff is well trained. The employee that constructed my sub cleaned the area, changed his glove, used a separate knife, and a separate mayonnaise jar. I am very impressed. This is my go to place in Lexington.
The sandwich’s were very good ! The staff was knowledgeable and changed washed their hands and changed gloves while preparing my sandwich . They had a separate machine for cutting the meats . The food was great and I didn’t get sick . Would return here again!
— Somewhat
— Some
— Good
I was in town for work and everyone ordered together. I called ahead and stressed that I needed gluten free and dairy free. I asked them to add bacon. My sandwich was delivered with cheese melted all over the contents. No bacon. I didn’t have lunch.
— Not at all
My experience at Jersey Mike’s was good I have celiacs and I have eaten at several even in California never had a reaction and I do have to carry a epi pen because my reaction is swelling of eyes, mouth and throat.
Love the separate prep area.
— Very
— Most/All
— Good
— Very
— Most/All
— Excellent