They have gluten free bread, they use a different/new knife for the sandwich, they cut the meat fresh and I think they change their gloves. However, they use the same toppings for all the sandwiches and they touch the bread before they touch the toppings so they are cross contaminated.
— Somewhat
— Most/All
— Excellent
I felt very safe eating at this location. They cleaned the prep area very well. They accidentally used the Mayo spatula from the regular area. They then immediately started a whole new sandwich for me to make sure not cross-contamination without me even asking.
— Very
— Some
— Excellent
Staff was very knowledgeable about avoiding cross contamination and were very courteous. Felt 100% safe eating here!!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
ordered my GF sandwhich and picked it up. About 2 minutes after i picked up our food, they called and said they accidentally used the mayo that is used for non gf sandwhiches and i could bring my sub back incase of accidental contamination. so glad they caught the mistake and took time to call!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
The staff here made me very comfortable. There was a long line behind me and they still made every effort to make my food safe.
Yes
Gluten free bread and cookies! They were fantastic wiped everything down, new knives and cutting boards. Very friendly!!! Highly recommend and the sub was FANTASTIC!!!!!!
Yes
The staff was very helpful and a great place to stop for lunch on the way to Florida!! Thanks to the entire staff as they were very cautious and attentive to making my sandwich.
Yes
After learning about the Jersey Mike’s chain adopting recommendations from GIG, we decided to give this a try. They cleaned the equipment off, changed gloves, cutting board, knife, etc. My celiac son loved the sub! So nice to know we can go into a sub shop together again!
Yes
I stopped by this location on my way home from Disney. I was skeptical but after seeing the good reviews I decided to give it a try. They went above and beyond to make sure my sandwich wouldn't get cross contaminated. New knife, separate area, cleaned all utensils, etc,. They even got all toppings fresh from the back. I wished I lived closer to this location so I could get a sub more often. The udis sub roll was also soft and delicious. Two thumbs up!
Yes
Outstanding service!! As soon as I told them I was gluten intolerant they cleaned everything and changed gloves. I’m visiting Valdosta and I surely I will stop by this business when I come back.
Found my new favorite sub place. Celiac friendly excellent food friendly staff
Yes
New to Valdosta, did a search for Gluten free and found this place and loved the sub and no allergic reaction, thank you Jersey Mike's Subs. I'm now another satisfied customer.
The staff are amazing! They clean the machine, switch utensils, and gloves etc in order to ensure there is no cross contamination! Very knowledgeable and friendly!
I believe I got glutened at this location. They did a great job of cleaning the equipment and wiping down the countertops, but did not get fresh ingredients from the back so everything had been touched by gloves that had previously handled gluten. I’m very sensitive.
— Not at all
— Most/All
— Average
I did an online order and asked for the manager to make my sandwich with new ingredients and clean utensils. They ended up making it in the back for me. Awesome service
— Very
— Most/All
— Excellent
Very friendly staff! I told them it’s an allergy and they prepared my sandwich separately. Wiped everything down. Changed their gloves and prepared it on a dedicated mat. I got a giant sub and the bread held up really well. I had leftovers and even the next day the bread didn’t fall apart
— Very
— Most/All
— Excellent
So disappointed - we used to rely on this place and have enjoyed Jersey Mike’s in other locations. This location will no longer use separate toppings, stating that contamination is inevitable regardless.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
Went here with my celiac daughter a few weeks ago. Like all the Mike’s we’ve been to, they immediately cleaned off the counter, and took a separate knife and prep area from off a high shelf to prep the sandwich. No reaction, very good!
— Very
— Most/All
— Excellent