Jersey Mike's Subs

2 recent ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Sandwiches

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

783 E Dundee Road
Palatine, IL 60074

Most Recent Reviews


Overall Rating

Review


Felt extremely comfortable here. The person helping me wiped the counter off, changed the knife and her gloves. She was very aware of my allergy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 11 months ago read full review

Celiac

Overall Rating

Review


I went in and asked them if they could make gluten free sandwiches, and the young staff member immediately asked "preference or allergy?" and when we explained, "celiac, allergy" they very professionally explained how they would use a clean knife, gloves, paper, etc. They made the gluten free sandwich completely and had it all wrapped up before starting on the other gluten-containing sandwiches in our order. I feel like the staff was trained well and we felt safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 1 year ago read full review

Overall Rating

Review


This location was the first time I’ve gotten sick from Jersey Mike’s since my diagnosis. The sandwich ingredients were all safe but still got sick. They are knowledgeable and do their best but it was a def reminder about how important cross contamination is.

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Dairy-Free Friendly
  • Deli
  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout
  • Vegetarian Friendly

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More Reviews


Overall Rating

Review


They have Udi's gluten free but. They use a different knife. Clean the counter, used paper, changed gloves. Finally a sub sandwich I can enjoy.

Celiac friendly?

Yes

Updated 5 years ago read full review

Reviews of this Chain

Gluten Sensitive

Overall Rating

Review


I love this place. It's not often we can go and literally watch them make our food, and they always wipe everything down, along with using a paper underneath the sandwich so it's not made on the surface the regular bread is. It's been my go-to and I've never gotten sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


The Manager and Staff are awesome 🤩 They are so kind and clean everything when making my GF sub.

Other


Other Characteristics
  • Good for dairy-free
Gluten Intolerant

Overall Rating

Review


I bought an Italian 8 inch GF hero. The inside of the bread crumbled like dust. It was soooooo bad. I was with friends, so I ate the coldcuts and didn't say anything. I don’t know how they had the nerve to serve that to a customer. I will not go back. 😒

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


Absolutely love that they are actually gluten friendly here! I told the worker it was an allergy and she cleaned the entire area and machine before working on my sandwich and used different equipment which I appreciate. They even had Udis snickerdoodle cookies available!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


After eating at a safe Jersey Mikes I trusted another one, but this one must have not cleaned equipment despite me listing it was due to allergy because I had a flair up. I definitely no longer trust this location

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info