Jersey Mike's Subs

2 recent ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Sandwiches

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

783 E Dundee Road
Palatine, IL 60074

Most Recent Reviews


Overall Rating

Review


Felt extremely comfortable here. The person helping me wiped the counter off, changed the knife and her gloves. She was very aware of my allergy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Celiac

Overall Rating

Review


I went in and asked them if they could make gluten free sandwiches, and the young staff member immediately asked "preference or allergy?" and when we explained, "celiac, allergy" they very professionally explained how they would use a clean knife, gloves, paper, etc. They made the gluten free sandwich completely and had it all wrapped up before starting on the other gluten-containing sandwiches in our order. I feel like the staff was trained well and we felt safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 1 year ago read full review

Overall Rating

Review


This location was the first time I’ve gotten sick from Jersey Mike’s since my diagnosis. The sandwich ingredients were all safe but still got sick. They are knowledgeable and do their best but it was a def reminder about how important cross contamination is.

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Dairy-Free Friendly
  • Deli
  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout
  • Vegetarian Friendly

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More Reviews


Overall Rating

Review


They have Udi's gluten free but. They use a different knife. Clean the counter, used paper, changed gloves. Finally a sub sandwich I can enjoy.

Celiac friendly?

Yes

Updated 5 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


The sandwich’s were very good ! The staff was knowledgeable and changed washed their hands and changed gloves while preparing my sandwich . They had a separate machine for cutting the meats . The food was great and I didn’t get sick . Would return here again!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegetarian options
  • Offers delivery
  • Offers online ordering
Symptomatic Celiac

Overall Rating

Review


I was in town for work and everyone ordered together. I called ahead and stressed that I needed gluten free and dairy free. I asked them to add bacon. My sandwich was delivered with cheese melted all over the contents. No bacon. I didn’t have lunch.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Hashimoto's

Overall Rating

Review


My experience at Jersey Mike’s was good I have celiacs and I have eaten at several even in California never had a reaction and I do have to carry a epi pen because my reaction is swelling of eyes, mouth and throat.

Celiac

Overall Rating

Review


Love the separate prep area.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info