Jersey Mike's Subs

i ordered online, stated i had celiac disease in the comment and asked them to change gloves, use new utensils, and to prepare it on parchment paper which is their standard gf protocol. i wasn’t there to watch them prep it and didn’t speak to them, so it’s probably my fault. the bread was definitely gluten free bc it just had that gf feeling we all know and tolerate, but i definitely got cross contaminated. i’ve been so ill that it actually prompted me to look up my symptoms and i learned i may have gluten ataxia (LOOK IT UP YOU MIGHT HAVE IT TOO). so i guess that’s a win that i know that now, but don’t eat here if you have celiac.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Terrible customer service. Did not follow their cleaning procedure and when I asked him to clean the counter/equipment, he used the same rag and half heartedly threw it at it. Rude!!! I refused to finish my order and we left. DO NOT RISK IT!!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Great experience. Changed gloves, washed down entire work area and used new utensils. Great experience I would rate this higher if I could. Workers deserve a huge shout out

Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I haven’t had any issues at the Opelika Jersey Mike’s. The girls always change gloves and prep my sandwich in an area separate from the normal sandwich assembly line. (I do not have celiac disease. I am gluten intolerant. ) The GF bread is good and it doesn’t fall apart like most GF breads from restaurants. This place quickly became my favorite sandwich shop.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We ate there today, and not only was the subs amazing, these ladies made us feel welcomed. They cleaned equipment/sub prep station, changed gloves, all without making us feel like we were an inconvenience. I hope all locations are as dedicated to being celiac friendly as this one. We will definitely try the one close to us in Georgia.

Celiac friendly?

Yes

Very good GF subs. When I ordered my food, they cleaned the counter, cleaned the machine that cut the meat and cheese, they changed there gloves. I was very empresses.

Celiac friendly?

Yes

The staff seemed very knowledgeable. Cleaned area and changed gloves. I was impressed. First sub I’ve had in a long time. Definitely eat here with no worries.

Celiac friendly?

Yes

Staff said they were trained to make subs for people with celiac!! Was unsure about jersey mikes having so much bread around, but they really cleaned the equipment well for me. First sub I’ve had in a long time!!

Celiac friendly?

Yes

The sandwich’s were very good ! The staff was knowledgeable and changed washed their hands and changed gloves while preparing my sandwich . They had a separate machine for cutting the meats . The food was great and I didn’t get sick . Would return here again!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegetarian options
• Offers delivery
• Offers online ordering

I was in town for work and everyone ordered together. I called ahead and stressed that I needed gluten free and dairy free. I asked them to add bacon. My sandwich was delivered with cheese melted all over the contents. No bacon. I didn’t have lunch.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

My experience at Jersey Mike’s was good I have celiacs and I have eaten at several even in California never had a reaction and I do have to carry a epi pen because my reaction is swelling of eyes, mouth and throat.

Love the separate prep area.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent