I can’t speak for celiacs or severe allergy people but for someone like me who is gluten sensitive, my experience was a 10/10. Without having to ask the girls behind the counter changed their gloves, whipped down the counters, used a new knife, put a sheet between the bread and counter and went to the back to grab the gf Mayo (made without the malt) once I asked for the gluten free bread. I expected to have to ask but I didn’t! The bread was also a 10/10. Best gluten free bread I’ve had yet. (I’ve been struggling to find one I like). Thanks jersey mikes!
— Somewhat
— Most/All
— Excellent
Probably not a safe choice for celiac, but I enjoy the option of the GF bun for those sandwich cravings. Customer service is a bit to be desired, but it seems that’s the reality with these large corporations with lots of staff turnover.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average
This is the worst place ever! Do not eat if you are celiac! There are crumbs everywhere and they touch everything. Definitely not safe!
No
I love Jersey Mike’s. The GF subs are great. This particular branch is one I will never go to again.
The place was empty it was prelunch. I ordered my sub and the guy asked if I was celiac- I was. When I responded he said “oh great.” “You decided to come here?” And just to make sure you have the proper context: he made it absolutely clear that he was not happy about making a gf sub. “I’ll do the best I can but I can’t promise anything” I wish I had a backbone and just left, but I wasn’t worried about contamination just this guy was a prick. I’m sorry. He did change his gloves frequently to the point I wondered if they got special training. (At one point I was going to tell him it wasn’t necessary but then I remembered he was rude, so let him waste 10 gloves)
By the end I didn’t bother him with mayo nor did I even ask for a cup for iced tea. I laughed at the screen prompt for a tip.
I will say the first time I was there it was this guy and another guy who helped me. This guy was just watching sports and doing whatever, I dealt with his coworker- who was super nice.
I support this franchise but I will go to the one on 130 in Hamilton- they never made me feel like a burden. I refuse to go to this one ever again.
No
Great gluten free subs!! The rolls are great. It is so nice to have a gluten free sub and/or cheesesteak!
So awesome! I came in during the lunch rush, but they did not cut any corners. Super careful about preventing cross contamination and they have really great options!
— Very
— Most/All
— Excellent
I usually order through the app and pick it up so I can’t speak with full confidence on cross contamination, but the gluten free bread is really good. Best place to get a gluten free sandwich around the area. I don’t think I’ve ever felt sick from it.
— Somewhat
— Some
— Good
I was IMPRESSED when I went in! They wiped the meat cutting machine down with soap & water, wiped all of the counters off, used a new, clean, & lined tray. I’ve been there twice & didn’t get sick either time!
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Great people, careful with cross contamination every time I’ve been there so far. They only had 1 half of a GF bread left when I ordered a giant and they put the other half in a bowl for me and offered a free sandwich card for the trouble. Highly recommend every Jersey Mike’s for celiac-friendly sandwiches and this one was no exception.
— Very
— Most/All
— Excellent
I frequently get subs from this location and I have never had any issues. Gluten free bread is available as an option for each sandwich. Before preparation, the employees ask if it’s a preference or an allergy, and are extra careful not to cross contaminate if it’s an allergy (for me it’s an allergy). Everything is delicious! My favorite sandwich is the Classic Italian
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent