I can’t speak for celiacs or severe allergy people but for someone like me who is gluten sensitive, my experience was a 10/10. Without having to ask the girls behind the counter changed their gloves, whipped down the counters, used a new knife, put a sheet between the bread and counter and went to the back to grab the gf Mayo (made without the malt) once I asked for the gluten free bread. I expected to have to ask but I didn’t! The bread was also a 10/10. Best gluten free bread I’ve had yet. (I’ve been struggling to find one I like). Thanks jersey mikes!
— Somewhat
— Most/All
— Excellent
Probably not a safe choice for celiac, but I enjoy the option of the GF bun for those sandwich cravings. Customer service is a bit to be desired, but it seems that’s the reality with these large corporations with lots of staff turnover.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average
This is the worst place ever! Do not eat if you are celiac! There are crumbs everywhere and they touch everything. Definitely not safe!
No
I love Jersey Mike’s. The GF subs are great. This particular branch is one I will never go to again.
The place was empty it was prelunch. I ordered my sub and the guy asked if I was celiac- I was. When I responded he said “oh great.” “You decided to come here?” And just to make sure you have the proper context: he made it absolutely clear that he was not happy about making a gf sub. “I’ll do the best I can but I can’t promise anything” I wish I had a backbone and just left, but I wasn’t worried about contamination just this guy was a prick. I’m sorry. He did change his gloves frequently to the point I wondered if they got special training. (At one point I was going to tell him it wasn’t necessary but then I remembered he was rude, so let him waste 10 gloves)
By the end I didn’t bother him with mayo nor did I even ask for a cup for iced tea. I laughed at the screen prompt for a tip.
I will say the first time I was there it was this guy and another guy who helped me. This guy was just watching sports and doing whatever, I dealt with his coworker- who was super nice.
I support this franchise but I will go to the one on 130 in Hamilton- they never made me feel like a burden. I refuse to go to this one ever again.
No
Great gluten free subs!! The rolls are great. It is so nice to have a gluten free sub and/or cheesesteak!
The sandwich’s were very good ! The staff was knowledgeable and changed washed their hands and changed gloves while preparing my sandwich . They had a separate machine for cutting the meats . The food was great and I didn’t get sick . Would return here again!
— Somewhat
— Some
— Good
I was in town for work and everyone ordered together. I called ahead and stressed that I needed gluten free and dairy free. I asked them to add bacon. My sandwich was delivered with cheese melted all over the contents. No bacon. I didn’t have lunch.
— Not at all
My experience at Jersey Mike’s was good I have celiacs and I have eaten at several even in California never had a reaction and I do have to carry a epi pen because my reaction is swelling of eyes, mouth and throat.
Love the separate prep area.
— Very
— Most/All
— Good
— Very
— Most/All
— Excellent