Jersey Mike's Subs

1 rating
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported gluten-free menu items: Bread/Buns, Sandwiches

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

2001 N Preston Rd Suite 20
Prosper, TX 75078

Most Recent Reviews


Celiac
4 weeks ago

So the people seem to care but they NEED training. I was so happy I went in. I am very serious about CC with my daughter and watched the process after being assured they were careful. They do have a separate section it can be prepared so I felt ok…watched them do it. New gloves. But…the girl that told me she has celiac was the one putting the sandwiches together and was touching every piece of bread and putting those same hands in the veggies. Which I was ok with until they brought my daughters sandwich over to that same table and asked me what she wanted. I had to make them go get veggies from the back that I only hope to be clean. I explained to them since they definitely do not know that all of those veggies were CC. I sure hope that poor girl doesn’t eat there like that. They seemed a little confused by my very reasonable request. So enter at your own risk. I think it was fine but only because I babysat every aspect and DEFINATELY NEEDED TO.

Safety
Taste
Variety
Safety Features
  • — Staff accommodates
  • — Dedicated kitchen space

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

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Reviews of this Chain

Gluten Sensitive
4 days ago

They have a gluten free sub bun that is good toasted. If you call ahead or let them know you are GF in person, they will use separate knives. But there is a chance for cross contamination.

Taste
GF Menu Items
  • — Sandwiches, Bread/Buns
Gluten Sensitive
4 days ago

Very aware of cross contamination. They were training a new employee and were very careful to explain to him the risks. Friendly staff, easy on off highway location.

Safety
Taste
Variety
GF Menu Items
  • — Sandwiches, Dessert, Bread/Buns
Is there a gluten-free menu?
  • — Separate gluten-free menu
Other
  • — Good for dairy-free
Symptomatic Celiac
5 days ago

Never have any issues here and they are knowledgeable to take the proper precautions. Separate board, knife, and toppings. They also clean the entire prep area when you notify them it’s an “allergy”.

Safety
Taste
Variety
GF Menu Items
  • — Sandwiches, Bread/Buns
Gluten Sensitive
6 days ago

Got the portabello steak sandwich on GF bread. Ate the 1st half without issues. Something in the 2nd half made me sick. Maybe cross contamination on that half? Ate in wrapper-didn't have anything that could have caused accidentally on my end. I've thought and thought-for dinner, sandwich only. For lunch, sandwich and jello that I eat almost daily. No chips, sides, etc.

Safety
Taste
Variety
GF Menu Items
  • — Sandwiches, Bread/Buns, Steak
1 week ago

Immediately wiped down surfaces and deli slicer, washed hands, changed gloves, got out new utensils, and placed multiple layers of paper down for prepping sandwich

Taste
Variety
GF Menu Items
  • — Sandwiches, Bread/Buns

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