Decent sandwich chain with rewards program. Gluten free regular and giant rolls that are kept frozen, not unusual, are decent. Lots of types of sandwiches. Some are ok for GF folks and some aren’t. The service is interesting. They don’t answer their phone often, especially during peak times, and said that’s their policy. So if a problem with an order that is delivered (like an erroneous sandwich) …. What do you do? Drive there? Defeating the purpose of a delivery? Told if you say “allergy” they will clean prep area, clean knife and change gloves. Happy they have GF bread.
— Not at all
— Not Much/None
— Average
They always clean the grill for hot subs, and the cutter for cold subs. The gf sub roll is individually packaged and they change their gloves as soon as you ask for gf. I feel very safe eating here!
— Very
— No gluten-free information on the menu
— Some
— Excellent
This Jersey Mike’s has been my refuge in times of restaurant crises, and I’m so grateful to have it nearby. The staff are always very gracious and—bonus!—you can watch them follow their pretty strict GF protocol right before your eyes. Separate knives and cutting board, prep equipment, gloves, and a full wipe-down of the deli slicer prior to preparation.
Yes
I was in town for work and everyone ordered together. I called ahead and stressed that I needed gluten free and dairy free. I asked them to add bacon. My sandwich was delivered with cheese melted all over the contents. No bacon. I didn’t have lunch.
— Not at all
My experience at Jersey Mike’s was good I have celiacs and I have eaten at several even in California never had a reaction and I do have to carry a epi pen because my reaction is swelling of eyes, mouth and throat.
Love the separate prep area.
— Very
— Most/All
— Good
— Very
— Most/All
— Excellent
Jersey Mike’s is the only sub chain I trust to eat food from. They clean all equipment, change gloves, and get toppings from the back for my sandwich on gluten free udis sub. They have gluten free packaged snickerdoodles for dessert.
— Very
— Some
— Excellent