1211 N. Military Highway, Norfolk, VA 23502 Directions

Gluten Free Features

  • Bread/Buns
  • Sandwiches

Categories

  • Deli
  • Fast Food
  • Lunch
  • Takeout
  • Vegetarian Friendly

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Reviews


No reviews have been written for this business.

Reviews of this Chain

Celiac

Overall Rating

Review


I asked about their cross contamination procedures. They said they would change their gloves and make the sandwich on a clean paper so it wouldn't touch common surfaces. I didn't get sick. They bread they use is awesome - I almost wondered if it wasn't gluten free. This place is definitely a little pricey since they charge extra for gluten free bread, but worth it if you're really craving a sub every once in a while.

Celiac

Overall Rating

Review


Has gluten free bread option for their sandwiches

Overall Rating

Review


They take cross contamination seriously and the sandwiches are great, nice and big

Celiac

Overall Rating

Celiac friendly?

Yes

Review


This location is amazing! They understand celiacs and go above and beyond to avoid any cross contact.

Celiac

Overall Rating

Review


I love going here it is my favorite place to get a heart sandwich

Celiac

Overall Rating

Celiac friendly?

No

Review


I am celiac as are my 2 daughters. We have eaten at 4 other Jersey Mike's in the metro detroit area and loved them. This one not only tried to tell me a slicer covered in bread crumbs did not have crumbs, but they argued that wiping the blade was all they could do. We left and drove to another safe Jersey Mike's

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
On Safety

The staff changed gloves and thoroughly cleaned the equipment without us even needing to ask. The gentleman not only wiped down the counters, but he laid down paper to make the sandwich so the bread never actually touched the counter. The equipment is all shared, so that's a concern, but the staff is well trained and I watched the gentleman making my husband's sandwich spend about 10 minutes cleaning before making the sandwich.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Offers online ordering
  • Good for dairy-free
  • Good quality & quantity of healthy options
  • Good for takeout
  • Offers delivery
Celiac

Overall Rating

Safety


Is ALL the food in this establishment gluten-free?

— All food and drinks are gluten-free

On Safety

If you tell them allergy they clean everything up and even get you the condiments from bottles behind them they have out separately.

Quality & Quantity


On Quality & Quantity

The bread is so good! I always splurge for the giant and have lunch for the next day!

Other


Comment

Staff knowledgeable about celiac. They clean everything down before making my hoagie. I have eaten many, many times here with no problems. Love the choices we have. So nice to have a hoagie again.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


The staff wipes everything down changes the knife and their gloves. I usually bring my own mayo packets or use some at home because it is a shared container with the same knife that has touched gluten, but other than that everything else is okay. If you are really scared of gluten in the toppings they might grab you some from the back, they have had to for me sometimes when they don’t think it’s safe. They are really nice and will try to accommodate you accordingly.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Never had an issue with the food and I love the fact they were one of the first t I offer gluten free subs. They always clean and take all precautions before making my food.

Not celiac

Overall Rating

Review


Some staff knows what to do but others do not take precautions seriously and I got sick as a result. Be careful!

Overall Rating

Celiac friendly?

Yes

Review


I have celiac disease, I LOVE JERSEY MIKE'S! I advise the staff of my condition, they go to work, cleaning the area, bring out clean knives, change gloves, etc.; with a great attitude at the same time. Great customer service at both locations.

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Celiac friendly?

Yes

Review


So safe and efficient! They sure know what they’re doing to ensure there is no cross-contamination. However, I got a cold sandwich with toppings and by the time I ate it at home, the bread was so soggy and basically disintegrated. At that point I used my own bun at home. Overall not a bad experience as I did not get sick. They were awesome.

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

On Safety

They keep the gf bread in a air tight bag to prevent crops contamination. They also wiped down the counter and meat slicer. A special bottle of mayo is availed so the mayo spatula that touched normal bread doesn’t touch gf bread.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

On Quality & Quantity

They don’t upcharge for gluten free. The bread can be dry, it is best with added oil and vinegar. If you want a more food that is fresh a suggest getting a sub in a tub, which is gf.

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Comment

If you get takeout, make sure to check your items before you leave! You can clearly tell the bread will be Udi’s by the texture of it, just make sure that’s what it is before you leave. I’ve never had the issue but I’ve heard of others leaving with normal bread before, thought I’m sure they are much better about it now.

Celiac

Overall Rating

Celiac friendly?

No

Review


Used the mayo from the line that touches the regular bread

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

On Safety

They said they would change their gloves and that the sandwich is made on a cookie sheet and paper to make sure it isn’t contaminated

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

On Quality & Quantity

The quality was horrible

Other


Other Characteristics
  • Good for takeout
Comment

Beware: This place glutenized me. The food was horrible and not worth the pain that I went through after ate here. I went through every protocol that I normally go through to ensure that my food was prepared correctly but the people just acted nonchalant about it I should’ve known better than to eat this sandwich. I would never eat here if I was a celiac.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Staff very careful when preparing my sandwich (mentioned celiac). Each person that touched my sandwich changed gloves and wiped down the space. A clean knife was brought from the back to cut, and they were careful to keep my sandwich on the paper. They have Udi's bread available. Good experience!

Overall Rating

Celiac friendly?

Yes

Review


The servers are well-trained and are great at wiping down surfaces. The bread is absolutely delicious. My boyfriend is extremely sensitive and has never had a reaction.

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

On Safety

We did not watch them prepare my food. However, I got very sick. One of the worst in a while, so there was definitely cross-contamination somewhere.

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

On Quality & Quantity

I wish they had toasted the bun on my cheesesteak sub. Ordered gluten-free to go and specified gluten-free important. Got very sick so not celiac-safe. We did not use the word “celiac” may try again, say so and watch them prepare.

Other


Comment

Really tasty. For those who are not celiac, might be a great option!

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked
On Safety

My son, daughter and I have eaten there several times and never had a problem. They have gluten free rolls. They take precautions, but these are kids and don’t always do the best job with cross contamination. Watch and stay on top of them.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

On Quality & Quantity

As usual, costs more then regular and is smaller

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free
On Safety

They always make sure they change their gloves and clean their workspace as well as only having one person go through the line. I have never been sick!

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Celiac friendly?

Yes

Review


Tried to use app on Mother's Day. Useless. Called to place order. We live out of delivery area. As we were on the way out, they called our land line to inform us they are out of gluten free bread.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


My daughter did not like the gluten free sub roll at all! But in the end it was a very safe place to eat and gluten free bread in general doesn't taste the best.

Overall Rating

Safety


Is ALL the food in this establishment gluten-free?

— All food is gluten free, some drinks may not be gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Wipe down everything before making a gf sandwich. Udis rolls.

Celiac

Overall Rating

Review


If you tell them your celiac they will change gloves and wipe down counter and deli meat slicer. They are trying but they do not have a dedicated area for making gluten free sandwiches or for toasting bread. Their is cross contamination for sure. The gluten free roll they use is okay but dry and too thick imo. Unless you ask for extra meat and condiments it will feel like your eating a thick dry roll with no flavor.

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

On Safety

I had their gluten free bread with a club sub and it was good. I’ve also heard from another celiacs person that this is one of his go-to places.

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Celiac friendly?

No

Review


The staff refused to clean the grill. They scraped it but that is not enough if you have celiac disease. They refused to wipe down the grill after scraping. This could make me sick. I have eaten cold subs there before and they were good but don’t trust the hot subs if you have gluten/ celiac issues.

Celiac

Overall Rating

Review


I cant speak to the preparation as my husband picked our order up, but the bread was absolutely terrible. It was so dry and possibly stale. Bummer because it was GF sub bread, so I was excited to try something new. I ended up scraping the insides off the bun and eating with a fork.

Overall Rating

Celiac friendly?

Yes

Review


They are great about cleaning, safety precautions and cross contamination. Been many times and have never had a reaction. So nice to be able to get a sandwich out!

Celiac

Overall Rating

Review


No problems and the subs are great, but very spendy.

Celiac

Overall Rating

Review


Jersey Mike's is one of the best for not Cross contamination. they are friendly and go out of there way to help people with celiac decease. any you have a wide range of possibilities

Celiac

Overall Rating

Review


Always clean the area, change gloves etc. Never been sick!

Overall Rating

Review


They've got a ton of options! I'm pretty sensitive and have eaten here multiple times and never gotten sick. They use a different knife and change their gloves.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


The staff was trained to properly prepare my sandwich and they all did it with smiles! I was able to watch my sandwich being made the entire time. It was amazing!

Overall Rating

Review


No bread but they had gluten free on the menu as a salad and it was huge and great. Staff friendly and changed their gloves. You can get packets of mayo, etc instead of using the same spatula.

Overall Rating

Review


The staff here always take extra precaution when making my sub!

Celiac

Overall Rating

Review


Staff does an excellent job of taking proper precautions for gluten allergies, but be sure to emphasize (even if you don't get the gluten free bread) that it is an allergy order.

Overall Rating

Celiac friendly?

No

Review


Bun was awful. It was too thick and very grainy. It also crumbled every time I tried to take a bite.

Not celiac

Overall Rating

Review


Excellent service and excellent food! My daughter had the gluten free bread and they wiped down the sliver and counter and got a new knife as well as put on new gloves!

Not celiac

Overall Rating

Review


Staff changed gloves and were very accommodating. They use Udi bread and also carry Udi cookies.

Overall Rating

Review


Wonderful sun sandwiches on GF bread and they make it in a seperate area if you tell them it is an allergy.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Celiac Had the Philly cheese steak gf sandwich and no problems. Thankfully as I'm very sensitive. Bj

Overall Rating

Celiac friendly?

Yes

Review


Very knowledgeable about cross-contamination. They wiped down the counter, grill, and sliced. A different employee changed their apron and gloves before making my sandwich. When two other people came in and ordered right behind me, they made sure to finish my entire order before making their “regular” sandwiches. They have Udi’s brand (if that makes a difference taste-wise). They even had pre-packaged gluten-free Udi’s cookies with the other desserts. A lot of their pre-packaged chips contained gluten, but other than that, it was just like ordering a “real” meal!

Overall Rating

Celiac friendly?

Yes

Review


The staff did a great job of wiping everything down and changing gloves. Thank you

Not celiac

Overall Rating

Review


Their udis sub bread was a VERY PLEASANT surprise....I thought I was getting a half sub on sandwich bread!!! Yummy I missed occasional subs!!! I order for our crew and we went there so I wouldn’t be left out!!! I felt normal and it was really good!!

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