I ordered a couple of times face to face and saw them change their gloves and wipe down everything. The staff were obviously well trained. I now order from their app and note “Gluten Allergy” and I’ve yet to have any issues. I find the UDIs bread good but not the best I’ve ever had. The prices are reasonable for what you get.
Hit or miss on CC. They clean the slicer when you ask for GF. They use a separate knife and cutting board for the GF bread. But sometimes will use the same toppings from the regular subs so use their hands for lettuce from the same tub that others used while making regular subs.
Went twice, small gluten reaction the second time from CC.
Food was delicious.
I got a bowl/salad. The workers were very diligent to clean the area when I mentioned a gluten allergy. I asked for them to do the toppings (lettuce, etc.) in the back and they were willing. It was a bit stressful because it really paused the whole long line but I didn’t get sick so that’s a win!