I have eaten here twice and have gotten sick both times. They do not follow instructions to prepare the food in a safe fashion. Other locations do an excellent job but this place always screws it up for me.
— Not at all
— Gluten-free items are marked on the main menu
I am celiac as are my 2 daughters. We have eaten at 4 other Jersey Mike's in the metro detroit area and loved them. This one not only tried to tell me a slicer covered in bread crumbs did not have crumbs, but they argued that wiping the blade was all they could do. We left and drove to another safe Jersey Mike's
No
This restaurant has a separate prep area for gluten free/ allergies. Their gluten free bread is great and offered in 2 sizes. I always get the giant Italian with hot peppers. Once I went in they cut my already prepared sandwich with the contaminated knife that they used on regular sandwiches. Really disappointing. But the two other times I tired, they did good. Just watch them closely and communicate as you would want to at any restaurant.
Yes
Asked if they had GF bread, yes. Ordered a sandwich on gf bread. Paid the upcharge for GF bread. Received sandwich, took a bite, tasted too chewy to be GF. Asked manager if it was GF. No. First and last time going to a Jersey Mike's.
I was in town for work and everyone ordered together. I called ahead and stressed that I needed gluten free and dairy free. I asked them to add bacon. My sandwich was delivered with cheese melted all over the contents. No bacon. I didn’t have lunch.
— Not at all
My experience at Jersey Mike’s was good I have celiacs and I have eaten at several even in California never had a reaction and I do have to carry a epi pen because my reaction is swelling of eyes, mouth and throat.
Love the separate prep area.
— Very
— Most/All
— Good
— Very
— Most/All
— Excellent
Jersey Mike’s is the only sub chain I trust to eat food from. They clean all equipment, change gloves, and get toppings from the back for my sandwich on gluten free udis sub. They have gluten free packaged snickerdoodles for dessert.
— Very
— Some
— Excellent