Celiacs beware. They have GF (Udis) buns, but use the same prep area and condiments. While they change gloves, they are using those new gloves in the lettuce, tomato etc bins that they/colleagues were using with glutened gloves. And the surface where they place the bread is just swiped off/not cleaned. If you avoid gluten, then likely not a big deal, but a dealbreaker for celiacs. I’ve heard other locations have more space/protocols to accommodate but not this one. Bummer.
— Not at all
— Separate gluten-free menu
— Some
— Good
Yes
We’ve had great luck at this location. The employees are quick to change gloves and move to a dedicated gluten free prep area. They use udis sandwich rolls which are pretty good.
Yes
I went in when it wasn’t busy to ask about safety protocols. She said, and did, take it very seriously. She washed hands, changed gloves, and made my food on a tray as to not come into contact with the counter. She used squeeze Mayo vs spreading it with a knife that had touched gluten bread. I felt totally comfortable watching the process. The GF bread is still GF bread, nothing to be done about the texture of that I’ve found, but it was great sandwich!
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent
AMAZING. Jersey Mike’s generally does well as a chain with gluten free, and they were great. My brother picked up the sandwich, but they had a separate board for gluten free sandwiches, they changed their gloves, and the manager seemed great and careful. I got the #13 Original Italian on gluten free bread, giant size so I could have half for lunch and half for dinner. I also asked for extra juice because gluten free bread is a bit dry. Man, that sandwich was so amazing. Like maybe the best sandwich I’ve had in years. Lots of meat and cheese. I’ll definitely be back. I’ll include a picture also.
— Somewhat
— Some
— Excellent
Do NOT eat at this location. They used to be very understanding with needing my sandwich to be made gluten free. I have celiac and they would treat it like a wheat/gluten allergy. I went in this evening and the employee started arguing with me that wiping down the slicer is not necessary, nor would they use a different slicer for my meat and cheese. So I walked out. Be warned that they might not take your gluten free sandwich seriously.
— Not very
— Most
— Excellent
Staff was very dismissive and was then placing all items on counter that was not cleaned off. Then stated it was fine.
— Not at all
They stop production of all sandwiches to clean the machines and counters that are contaminated. Everyone changes gloves. They’ve always been very pleasant about it. Extra safety precautions are done as soon as you order gluten free and say celiac disease, you don’t have to ask them to do anything.
— Very
— Separate gluten-free menu
— Most
— Excellent