Review of Jilly's Cupcakery

My husband pre-ordered and pre-paid for 12 gluten free cupcakes, three days before my birthday and when he arrived there the day of my birthday they were like oh! sorry we don't have all of the ones you wanted - we only have 8. so, no red velvet cupcake for me on my b-day. Then I tried to reach out to the owner - who told me she would like to reimburse me and then she asked for my e-mail and mailing address and I never heard from her again. Very poor customer service and I have told everyone I know - will never go in there ever again!