Review of Jimmy Buffett's Margaritaville

100 Universal City Plaza, Universal City, CA 91608

Overall Rating

Review


We were the first and only customers in the restaurant for lunch, I clearly stated my allergies, ordered a meal marked gluten friendly, and then they brought out chicken that was over cooked and clearly tasted like fried food (maybe pan fried in old oil instead of “grilled”). Then was assured the chef would be consulted (why was this not done the first time?) and I waited 45 min before they brought my food. My family’s meals were not allergy but were also messed up. The manager did comp our meal and apologized and said she’d sit down and discuss the issue with the chef. That was good business practice but too late for me —I will never eat here again and it ruined part of a vacation day.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for dairy-free
Updated 9 months ago

Celiac