Not great, not bad for me as a celiac. I have a 50/50 shot of getting cross contaminated here so not always worth it. The food is good and for someone with only a slight gluten sensitivity, it would be great.
One of the managers' girlfriend is gluten free and he always comes out to the table to make sure things go well for us. He knows other options on the menu that are gf but not on the gf menu. I always have a great experience here!
Seafood was cooked perfectly, waiter was extremely helpful and cheerful, restaurant was very busy and food still came out quickly. I would definitely return my next trip to Omaha!
After reading the reviews I really didn't want go, but my husband loves Joe's so I thought I would give it a try. They were phenomenal. The manager came over and talked with me about what I could have. We got the classic pot that had a barbecue seasoning. She informed the kitchen of my celiac disease and ensured they would watch for cross contamination and avoid it at all costs. Keep in mind, we were the first customers in the place. We wanted to go when it wasn't busy so they could focus more on my health restrictions.
If i could give it a 0 I would. our waiter was amazing but they have NOTHING gluten free on the kids meal. With a 7 yr old with celiac I asked if they could sub grilled chicken for the breaded stuff they had. The manager on duty Cassidy (I believe) said no at first had to threaten leaving and having a husband 2 teen boys 2 young girls and myself he finally got her to agree to let us order a side salad and a chicken breast then charged us 10 $ for it. This is my husband's favorite seafood chain but I refuse to go back until they address the menu issues for children. She isn't gluten free by choice and she was so unprofessional she REFUSED to come to the table to resolve the issue. I don't spend $120+ to have my child cry because they wont work with us making her feel bad about an allergy she can't help!
You're not going to get me in your joint until I can get a menu on line. After 15 minutes of trying I give up. I suggest you simplify the web page. However from the reviews I've read dont think the food is worth the trouble
ordered a couple different steam pots. Crab was OK, lobster was like eating rubber...NOT GOOD, clams did not open...NOT GOOD (maybe not cooked correctly as none of them opened and were still served wait staff said it had been happening), substitued scallops...quarter size and really bad...NOT GOOD quality vs pricing...NOT GOOD, overall dining experience 2 STARS and that might be a bit generous. Will probably pass on another visit....SAD
Take it from a former employee of this specific JCS location... NOTHING here is safe to eat. The cooks don’t change their gloves (or don’t wear gloves at all), the line is only wiped down a few times a day, 99% of the cooks, servers, and managers don’t even know what gluten is, and no one there knows how to read labels so they won’t be able to tell you if something actually contains gluten or not. They aren’t even good about cleaning their dishes thoroughly and make mistakes quite often, so NOTHING is safe to eat here unless you go back to the kitchen and prepare it yourself.
Spun our wheels talking to the staff. They have a gluten free menu and said they have the protocols for preparing gluten free meals. Then when talking to a 3rd person, they admitted they don’t segregate the gluten free from gluten. They don’t know what they are doing.
The staff was knowledgeable about what was GF. Although they provide a caveat that their menu is "gluten friendly" rather than GF due to possibility of cross-contamination, they stated that they prepare GF items in a separate part of the kitchen from breaded items. Also, for the meals, they substitute corn and potatoes for whatever side dishes they normally provide. Overall, very good experience.
Usually I get the Cajun bucket. It has always been great. This time I just wanted a salad because I'm cutting down on meat. When I had questions about a couple items the server brought the GF menu. Both salads were listed as GF w/o croutons. I ordered the chopped salad. It came w/o dressing. The server told me that it was in there, so I went digging. Good thing too. I found two croutons hiding in the depths. When I pointed it out she offered to take it back so they could pick out the croutons. I told them that picking them out didn't matter. If the were in there at all I couldn't eat any of it. She said that they would make me a new one. The new salad looked ok, but I dug through it anyway. It seemed ok, but I still got sick. I suspect the salads are premixed with croutons. How else would strays get in there? Are you ok with them picking the croutons out by hand? Stick to the crab buckets. Avoid the salads.
My husband and I went this evening. when I explained to the waitress I had a gluten allergy she was very understanding and brought me a gluten free menu. The menu had several gluten free boils as well as appetizers and other main dishes. They had several sides to choose from as well.
I have eaten safely here. Definitely tell the server you need gf AND to change gloves in the kitchen. I am celiac and was able to eat safely. The steam pots are the way to go. Delicious. Please don't rate them low if you don't like seafood and menu choices are otherwise limited. This is a seafood restaurant.
A very small GF menu. The menu in the store didn't match the online menu. There are a few extra things online. If you don't like seafood then steak or salad is your only option. I had the steak, steamed potatoes and corn. I can't say the steak was great, but at least I didn't have to sit and watch my family eat. I didn't get sick afterwards.
Had a gluten free menu & I didn't get glutened, but the waiter seemed annoyed when I asked to specify glove changes and said "well all boiled seafood is gluten free so you don't need to worry". Still, I don't know what all they've served using those gloves so I prefer a glove change. Other than that, it was good.
My husband is severe celiac and Joe's is a safe place for us to eat at when we travel. It's good food and safe for celiacs. It is a bit pricey but worth it.
Before I ordered, I clearly stated I had a gluten and soy allergy to the waitress. I repeated after giving my order to make sure nothing had soy in it. Getting my meal gluten free was not a problem although they can't guarantee no cross contamination. Not many choices but doable. Getting my meal soy free was not getting though to her at all. My grilled chicken, broccoli and rice were all covered in a "butter blend" that contains soy. Sent it back only to receive the broccoli and rice back with the butter blend on it again. Manager came out asking what we needed having no idea what the problem was. It appeared she was running the kitchen so I assume the waitress didn't denote on my order or communicate to the kitchen staff my allergy.
Not only was the service bad, but I had to send my meal back 2 times before it was made correctly and actually gluten free. The wait the first time was very long despite them not being busy at all. And, after all of that, I got sick (and I'm not super super sensitive). I'm assuming that they just took the croutons off of the salad, instead of remaking it. Super disappointed, will not be returning.
My husband, infant and I had the most wonderful experience at this Joe's Crab Shack last night! We had never been to one before. I'm an extremely sensitive celiac who is scared to eat out but we're traveling so I try to choose wisely. We were greeted by two friendly hostesses who happily gave me a gluten free menu. Our waitress Vannah was absolutely fantastic. She went out of her way to make sure my food was completely gluten free. I ordered the bucket of shrimp with corn and potatoes as additional sides since the shrimp is actually an appetizer. The shrimp was cooked perfectly, which is hard to find at a restaurant. I also got a barefoot on the beach drink which was wonderful and well priced at $9 considering the size. I almost always have a reaction at a restaurant because I am so sensitive, but I didn't even have a slight reaction. I would highly recommend this restaurant to anyone!
The GF official menu was limited to crab. Our server was super helpful and arranged for me to have salmon with no seasoning and white rice and a salad. It was over cooked and pretty tasteless. We all waited a long time for our food and think it sat a long time under heat lamps. They tried, great view, not not great experience. Makes for an expensive gluten free and taste free experience.
Absolutely amazing! They had options for a person with celiacs. The king crab is delicious! I've been back twice since I was diagnosed and haven't had any problems.
"Just changed their gluten free menu," so if you want only OBSCENELY OVERPRICED $40/lb steamed crabs with no flavor other than steamed then this is the place to be. You could get crabs at a 4 star restaurant for the pricing here.
The waiter did not know what gluten was. She had to go talk to the manager and then their options were slim and obvious. It's simply seafood that if it isn't gluten free then they can't cook.
waitstaff is very uninformed. woman brought me out a salad with shrimp with croutons on it after I told her 6 times I cannot eat bread and her reaction was "oh i can bring it back and take the croutons off for you" I about lost it. will not be dining here again.