1000 Col Eileen Collins Blvd, Syracuse, NY 13212 Directions

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Not celiac

Overall Rating

Review


Gluten free bun available for $1.29

Updated 1 year ago read full review

Gluten Free Features

  • Allergen List
  • Bread/Buns
  • Burgers

Categories

  • Lunch
  • Restaurant

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Reviews of this Chain

Overall Rating

Celiac friendly?

No

Review


They told me it is not a dedicated fryer and the guy did not have a clue what was GF except the GF bun.

Celiac

Overall Rating

Celiac friendly?

No

Review


Nothing gluten-free at this location. I asked if "do you have gluten-free options?" and was just told 'No' with no suggestions provided.

Celiac

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Burgers delicious and gluten free bun was soft and did not fall apart. Wait staff knowledgeable - informed me no dedicated fryers.

Celiac

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Went for lunch. Waitress/hostess was very nice. Asked right away is it was for allergy/celiac or for diet purposes, and then explained the menu based on that. No separate fryer, but everything else was great!

Not celiac

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They don't have a dedicated space to prepare the gluten free meals. The GF free bred is prepare with the normal bred. The only safe thing was a salad.

Not celiac

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Celiac friendly?

No

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Not gluten free !!! And staff were rude as I thought since it was on the app they would have something

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The fryer is not dedicated. They do have GF buns.

Celiac

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They said that their burgers are gf and fries are made in a dedicated frier and they have Udi's gluten free buns. The food was really good! I am not sure how sensitive to gluten I am, so I don't know if it is safe for those who are very sensitive.

Overall Rating

Celiac friendly?

No

Review


They offer GF Buns but no longer have a dedicated fryer or claim safe from cross contamination so we left after ordering our drinks...very disappointed

Not celiac

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They no longer have a dedicated fryer. Also, waitress said the coating on fries makes that no longer gluten free.

Celiac

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Great gluten-free burger buns, they also had some gluten-free shakes.

Celiac

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Celiac friendly?

Yes

Review


French fries and milkshakes knowledgeable cashiers

Celiac

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This location no longer has a dedicated gluten free fryer for French fries. The manager said corporate changed their policy and they only have one fryer now. Very disappointed as this was one of our “go-to” restaurants for great burgers and fries.

Not celiac

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From the moment we walked into this place it was a mess. 85% if the restaurant was empty but they couldn’t seat us because they didn’t have enough staff. We were told a new waiter had arrived and we’d be seated soon, but it still took another 10 minutes and the host was visibly embarrassed. Waited a total of 20 minutes and (and this took place at 11:45). I have no confidence in this place even though I didn’t get sick. I did get a GF bun, fries were cold, and at the end of the meal, I noticed mold on a piece of uneaten normal bun on my kid’s plate. They didn’t discount the meal for it, either. I had never been to Cedar Point and was hopeful the food would be better given the offerings, but let’s face it, they have a trapped audience and aren’t trying to impress anyone. To add insult to injury, our meal of two hot dogs, a kids burger meal, a grilled chicken salad, a burger, two fries and a shake was $65.

Celiac

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Celiac friendly?

No

Review


Advised not a dedicated fryer. No gluten free buns and chips cannot be eaten as cross contamination. You can have a salad however

Not celiac

Overall Rating

Celiac friendly?

No

Review


Reliable udis buns. Probably wouldn’t trust cross contamination if I were celiac but they are helpful while on a trip

Not celiac

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friendly staff who answer good all the question

Not celiac

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The bun was Udi’s, but man, it was good to have a burger and fries. I am here for a conference and this was nearby. May even go back before I leave. I waited until the morning after the meal to review to make sure I did not get sick.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I called ahead of time to confirm they could make me something safe for a Celiac. I spoke to Kay who was very helpful and knowledgeable. I ended up having a grilled chicken sandwich and French fries. It was a pretty basic sandwich, but it was SAFE! and she went out of her way to make sure I had freshly cut lettuce, etc so cross contamination would be nonexistent. Very wonderful experience with kind and caring people :-)

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Awesome, Johnny Rockets has dedicated fryer for fries and gluten free buns with dedicated space for gluten free preparing for food. Absolutely Celiac friendly.

Celiac

Overall Rating

Celiac friendly?

No

Review


Horrible.... There are no options at this location I asked if they could make the burger in a lettuce wrap and they said they do not have that available Fries are cross contaminated

Overall Rating

Celiac friendly?

Yes

Review


This place is awesome definitely coming again for the food. It’s 50s themed it’s amazing

Celiac

Overall Rating

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very good to work with me food was good. changed gloves and didn't get sick

Celiac

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Celiac friendly?

No

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Server was amazing but it is not safe for a celiac without cross contamination, they didn’t understand the severity and couldn’t accommodate

Overall Rating

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There is no dedicated gluten-free menu but the staff assured me they could prepare a burger without cross contamination. The burger was served wrapped in iceberg lettuce. The party itself wasn’t that nice and overall, I wasn’t that impressed. When I inquired about the fryer, I was initially told it was only used for fries but the manager overheard the conversation and clarified that it was also used for gluten containing foods.

Not celiac

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Gf bread but not buns. Exceptional patty melt

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They have gf buns, and we’ve tried it more than once. The food tastes great, but even those in our party who are not gluten sensitive do not feel well after eating here. We probably will not go back.

Celiac

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Celiac friendly?

No

Review


Tasted good, but I had a reaction

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The fries are cooked in a dedicated fryer. Our waitress was very patient with all my questions. Kept going to check with the manager as to what was gf. Do not eat a hamburger here! They are seasoned with something that contains gluten. Had the grilled chicken sandwich on an Udis bun with fries. Very tasty and no reaction. Only gave it 4 stars because I couldn't have the burger.

Celiac

Overall Rating

Celiac friendly?

No

Review


No longer GF for fries or tots. Fries cooked with tots and their online allergen menu now says that tots may contain gluten traces.

Celiac

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Review


If you're gluten intolerant, then they have plenty of gluten free options. However, if you're celiac stick only to the fries (cross contamination everywhere!).

Celiac

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Celiac friendly?

Yes

Review


Good burgers. They were very helpful to let me know just what was available gluten-free. They have Udi's gluten free buns and a dedicated fryer.

Not celiac

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Celiac friendly?

No

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They happen to have Udi's buns for free substitution on burgers and have decent burgers for being in an airport. Fries aren't dedicated.

Overall Rating

Celiac friendly?

Yes

Review


Gluten free fryer for fries and tots! Sold.

Overall Rating

Review


French fries are in a dedicated fryer and that’s good enough for me.

Celiac

Overall Rating

Celiac friendly?

No

Review


I got very sick at the Johnny Rockets in Oshkosh! They had no idea about what was celiac friendly and what wasn’t!

Celiac

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Super friendly, had a dedicated fryer, and they were excited to offer gluten free Udi’s buns. I’d go back!

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They have udi gluten free buns and tuna sandwiches as well as veggie burger options.

Celiac

Overall Rating

Celiac friendly?

No

Review


We went to Johnny Rockets in Fashion Show mall. NOTHING GLUTEN FREE. Not even one option. NOT CELIAC FRIENDLY.

Celiac

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The staff was very knowledgeable. Great atmosphere. Udis gluten free buns and a designated fryer just for fries so no cross contamination.

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This restaurant has Udi's hamburger buns- not hot dog. No separate fryer.

Celiac

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The staff is amazingly friendly. They have gluten-free buns now.

Overall Rating

Celiac friendly?

Yes

Review


they were really careful about making sure they scraped the grill so I didn't get cross-contaminated but I still did. udi's bun was alright little dry but at least I was able to eat a burger. I think the next time if I go there I won't be eating anything off the grill. staff was really nice they really did try to make sure I didn't get cross-contaminated.

Celiac

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Staff was very helpful. Had Udis gluten free buns for burgers. I had a reaction even after telling them that it was an allergy and not a choice. But, I am extremely intolerant of wheat and gluten

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They have udi's gluten free buns, separate fryer for fries, burgers can be modified, gluten free black bean burger, etc. decent amount of options :)

Overall Rating

Celiac friendly?

Yes

Review


Gluten-free Udi's buns for burgers, dedicated fryer for French fries! I have celiac and did not get sick. Tomas was a sweet server & it was very good!

Overall Rating

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Gluten free bun available

Overall Rating

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Inside Cedar Point. I was glad we could have fries (they report a dedicated frier) and a plain hamburger patty (without bun) but frustrated that they are still "out" of the GF Udi's buns that the menu advertises. We were at the park a week and stopped in twice and they were "out" of the buns both times.

Celiac

Overall Rating

Celiac friendly?

No

Review


Bummer dude. No gluten free fryer like the one I visited in Las Vegas in Excalibur. Just had a coke. Their site does have a allergy list. pretty impressive. Oh well.

Celiac

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Out of gluten free buns!!

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