Review of Kelly's Roast Beef

165 Endicott Street, Danvers, MA 01923

Overall Rating

Review


I will not go back. The lady at the counter knew just enough to carry a conversation about the gluten free items. I was told the roast beef and chicken were gluten free. I was told that the have a dedicated fryer for the fries. They told me they get special GF buns and that they are kept separate from other bread. They change their gloves and use a separate (but right next to) section to make the sandwiches. They use the same toppings from what I can tell.. She was seemingly nice until the moment I said, I'm sorry but I didn't see her change her gloves, did she? (I watched her clear the board of all the other orders before completing mine.) She literally would have to of been a ninja to do so... Her response was "She's worked her for 30 years, she changed her gloves... What do you just want your money back!". It was very rude. Working some place for 30 years doesn't mean she understands how cross contamination works or what gluten actually is. I ended up getting sick short after I left. So, this location is a hard pass due to the service.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 1 year ago

Celiac