Boston Logan International Airport (BOS), Terminal B, 1 Harborside Dr, Boston, MA 02128 Directions

Top Reviews


Not celiac
3 months ago

They have gluten-free buns (might run out so call/check). Really nice and asked clarifying questions to make sure we had all restrictions taken into account.

Gluten Free Features

  • Bread/Buns
  • Sandwiches

Categories

  • At the Airport
  • Kid Friendly
  • Restaurant

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Reviews of this Chain

Celiac
3 months ago

Excellent! They don’t have it listed on their menu at the location but if you pulled up their menu online they talk about having GF rolls, bread, etc. my BF and i split the lobster roll (GF bun!) and it was the perfect amount of food. They can do pretty much anything on GF bread and have vegetarian options too! Highly recommend!

Celiac
6 months ago

Burgers and Roast beef on quality GF bun. Only issue is conflicting info regarding fries. On one visit was told dedicated fryer for fries so no cross contamination issue. Next visit was told fries are GF but the haven't changed the oil and it is the same fryer used for fingers and onion rings...so I passed on fries. Lost my confidence in them.

Celiac
7 months ago

I have now eaten here at least a dozen times with no problems. The roast beef on gf roll is great.

Celiac
11 months ago
Celiac friendly

The staff was very knowledgeable, had a gluten free menu and offer chowder, gluten free rolls (toastedπŸ™‚) for the sandwiches. No gluten free fries.

Celiac
1 year ago
Not celiac friendly

Im not sure how a place like this with a tiny cooking area could be safe. I shouldn’t have risked it and I got very sick after eating here.

Celiac
1 year ago

Love Kelly’s lobsta gf toasted roll as well as their cheese steak. The staff are very knowledgeable about celiac and gf. It’s a great place to bring the family

Celiac
1 year ago

Generally, this is a place I like and trust. The gluten free bun is good, and I have been okay after eating here... Until my last visit. They must not have been careful enough preparing it. I'm sure I will give them another shot, but I'm taking a break from them for a while.

Not celiac
2 years ago

I asked for gluten free options and the clerk said there was none. I asked for chowder, first the clerk said it wasn't gluten free so I looked for other things. the cook came running over offered me a gluten free list and chowder was on it. now worried about gluten I order something with a bun. the clerk asked if I wanted it toasted. I asked how they plan to not contaminate it. she had no answer I opted not to. my food came out on the same tray as my families with the chicken. fingers hanging in my dish. I spoke with mgmt. she apologized and gave me a giftcard to give them another chance.

Not celiac
2 years ago

I ordered the Gluten free bun with roast beef. It's 6 hours later and I still feel great so I am happy :)

Celiac
2 years ago
Celiac friendly

I grew up on Kelly's so after I was diagnosed boy was I stoked to hear that they're Celiac friendly. Now I always go for their GF roast beef sandwiches and chocolate frappes. They have the best gf bread I've ever had on a sandwich! The staff is always very aware and knowledgable. I've never had a problem or even been worried that I would here. Plus I see they have recently expanded their gf sandwich options (including subs) which I can't wait to try!

Celiac
2 years ago

Small portions and very expensive. The food is also not very good.

2 years ago

got glutened here before, but depends how busy they are.

2 years ago

Awesome service- I've never seen someone take gluten free so seriously! Management came to the front and spoke to us and connected with the kitchen staff to ensure everything was correct. Gluten free rolls available!

Celiac
2 years ago

Pretty good! Be careful of the fires though they sometimes have a different fryers ! The steak and cheese is great. Every restaurant has flour in the air. Especially a fried seafood place. But I've been eating here for years with celiac and been okay

Celiac
2 years ago
Celiac friendly

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Celiac
3 years ago

They offer GF buns. I got sick. Cross contamination on the grill.

Celiac
3 years ago

The first time we went, they said fries were safe. The second time, they told us that they were fried in the same fryer as non-gluten free foods. Make sure you ask before ordering them!

3 years ago

Lots of sandwich options for GF, but GF roll was only ok. And, wished the fries were GF.

Celiac
3 years ago
Celiac friendly

Separate menu for gluten free options. Long list of things that can be prepared for your gluten free likings. They have very delicious gluten free options.

Not celiac
3 years ago

Yummy crab salad. Gluten free bun. Staff was knowledgeable and friendly!

Celiac
3 years ago
Celiac friendly

Roast beef sandwich on grilled GF bun- best in New England! I've eaten at this location several times without incident. Highly recommended!

Celiac
3 years ago
Celiac friendly

I was so excited to be able to eat at Kelly's again. I had the roast beef sandwich and it tasted just as I remembered it. I was told that they were going to start offering gluten free hot dog rolls so that opens up more options. The gentleman I spoke with was very nice and he told me how they were going to toast my roll to insure there would be no cross contamination. It would be nice if they listed their gluten free options in the restaurant.

Celiac
3 years ago

absolutely awful service, tables were not clean, order mixed up. would not trust for cross contamination. not going back.

3 years ago

Great place for kids. Gf offerings include the bun, they grill on aluminum foil to avoid contamination and they use separate butter. Also the kids meal side options are coleslaw, fruit cup, chips.. 4 stars instead of 5 because fried food is not GF.

3 years ago
Celiac friendly

Excellent service, tasty gluten free buns and hotdog rolls available at NO UPCHARGE. Website has a full list of gluten free menu items. I'm full and happy. Needing to be gf is new to me :/ Thank you Kelly's for providing many options, I will be back!

Celiac
3 years ago
Celiac friendly

Roast beef sandwich is delicious. Never had an issue with cross contamination.

Celiac
3 years ago

I lived here as a gluten eating teenager. I was more than excited to eat cheese fries again. Dedicated fryer and kitchen seemed knowledgable. My mom had a gf burger and the bun was the best I've had out. Thinner but soft and did not fall apart. Next day and both my mom and I are fine! Update: gotten sick more than once. Not sure if it is bc bun is grilled, or my body is not tolerating the fat. However now worth it. So sad.

4 years ago

The gluten free roll is fantastic! However, if you get chicken salad, be careful. We found a bone in ours, which is why my rating isn't higher.

4 years ago
Celiac friendly

I was assured that the fryer is dedicated to fries. I enjoyed a burger on GF bun and fries for the first time in a long time. I did not feel bad at all and really expected to just from the richness of the food. Felt like a small miracle, a tasty one at that! Not something I would eat every week, but a nice treat once or twice a year.

Not celiac
4 years ago
Celiac friendly

Upon ordering, staff was alerted of our gluten allergy and manager came over to confirm our order. Lots of options available on GF rolls. Separate fryer used too. Everything seemed great until our food came. Ordered Surf and Turf combo. Roast beef sandwich was served on GF roll but lobster roll was on a regular hot dog bun (they do not have GF hot dog buns). Fortunately I could eat around it since I do not have Celiac (just sensitivity) but make sure you pay attention! Meals for my wife and daughter (who have Celiac) were fine. We'll go back but that cost them 2 stars on my review!

4 years ago

Ok, my experience at this Kelly's was much better! Delicious burger. I have not had one like that for such a long time. Probably the only fast food restaurant I have been to in many months. I wouldn't go anywhere else.

4 years ago

While they only have one gf roll, being able to get their great roast beef makes it worth the trip. BBQ pulled beef, burgers, pastrami and Reuben's also available on that same roll. Unfortunately the fries aren't cooked in a dedicated frier. Update 5/3/2015. They now serve a new gf roll, from Gillian's. Nice improvement.

Not celiac
4 years ago

I absolutely love this place. The roast beef is my favorite, but they have several tasty sandwiches that can be served on a gluten-free roll. Every time I ask for the GF bun, they always ask whether I have an allergy -- which I don't, but I appreciate that they seem to put a strong focus on checking.

Celiac
4 years ago

Gf lobster roll, yes please! Coleslaw too. I react to small levels and have been able to eat fries. It is a dedicated fryer, but was told the hose (either to fill or empty) touches the other fryers, so cc is possible...I get the cheese fries and have never reacted.

Not celiac
4 years ago
Celiac friendly

They don't advertise the GF options on the menu, but when I told them I had a gluten allergy, the manager came over and explained what they could make. They have amazing GF rolls for sandwiches and I was able to have French fries.

Celiac
4 years ago
Not celiac friendly

Roast beef sandwich and coleslaw. Fries are not celiac safe. Gluten free bun, declined having it toasted. Explained very clearly how sensitive I am, still got sick. No good.

Celiac
5 years ago

A sandwich and fries like everyone else. Go figure! Highly recommended.

Celiac
5 years ago
Celiac friendly

Manager came over to explain the exact process of making sure it was gluten-free and not cross contaminated, and cashier was also very knowledgeable. Rarely have I felt so comfortable trusting a fast-food type restaurant to make safe food for me!

5 years ago

Staff manager was rude about the allergy. Person at the desk told me they had no gluten free meat but had gluten free rolls. ( made no sense). When I questioned that she did check with her manager and was helpful and pleasant enough. Would be nervous going here of super sensitive.

5 years ago

Good roast beef sandwich. Service was great.

Celiac
5 years ago
Celiac friendly

I agree with the other comments below. They called over for mgr help and I had the most delicious chicken salad sandwich!

Celiac
5 years ago

I had roast beef on gf bun, yum! They called the manager over to oversee the order which was reassuring since the register person was new. The manager was great!

Celiac
5 years ago

I had heard that Kelly's had a gluten free bun so I decided to check it out. Upon ordering gluten free, they ask if it is an allergy. Ordered a gluten free roast beef sandwich with fries. Great experience. Great food. Felt good after. Will definitely return.

5 years ago

Gf Bun was greeeaaat!! Staff was very knowledgeable and friendly!!! Plus you can't beat the price.

Celiac
5 years ago
Celiac friendly

very knowledgeable about allergy. ate their twice and didn't get sick. had the roast beef both times. they say they can make any sandwich with the gf roll. manager also came to talk to me. the rolls are also soy free which alot of people suffer from soy allergies. kocations were saugus ma and Medford ma.

Not celiac
6 years ago

I have never had a problem here. If staff are unsure, they call over a manager. The gluten free rolls are really good (I like them way better than Udi's). I've even had the lobster roll on them. Not quite the same as a hot dog roll, but delicious just the same. Staff/managers have always been great about checking ingredient list when I want to try something new. They have a dedicated fryer for fries.

Celiac
6 years ago

I have both a gluten and dairy allergy. Looking at the menu, I thought we'd have to go someplace else, but when I went up to ask a few questions, our server was very helpful, double checked everything and even made some suggestions. I ended ordering a garden salad with a side of lobster on tip (one of the suggestions of my wonderful server). She also made sure to alert a manager and have everyone in the kitchen change their gloves. We were at the Natick/Jordan's location during the week at about 11:30, so it wasn't very crowded. You might not received the same level of service when there is a huge line.

6 years ago

It was ok. Since it was my first visit, I was unsure what I could order. Manager on duty last night was not very helpful. It was not crowded, but she acted as if I was taking up valuable time and did not seem to understand why I had questions. Was not feeling the exceptional service reported here. Roast beef on gluten free roll was ok but did not order anything else because she was so vague. Will only come back if a menu is available so that I do not have to ask questions and take up valuable staff time.

Celiac
6 years ago

Disappointing.. Staff does not understand gluten free or cross contamination. I ordered a lobster roll without the roll. I asked for some lettuce and tomatoe. I was given 1 small piece of lettuce and 2 small slices of tomatoe. I left very hungry after spending almost $20.

6 years ago
Celiac friendly

Great food celiac friendly! They carry gluten free bread and buns.

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