Review of Kilwins

We just had the most disappointing experience here. I had told our 12yo son (who has celiac) that he could eat something sweet here. The staff were clueless and at first told us they didn’t know what was gluten free. Then they told us “everything has gluten.” Clearly they just didn’t care.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None