LakeHouse by Cravings

Terrible. Ordered their burger with GF bun and side salad in place of fries. I also explained that I had a food allergy and this was very important. Server brought my burger with fries in the basket. I told the same server that the order was incorrect. She appeared annoyed and definitely not concerned. She returned my order without the fries, but it was done so quickly that I’m sure they just placed my burger in a different basket. The GF bun was the driest I have ever had and the burger appeared to have been a frozen patty. Outdoor patio was nice but everything else was terrible. Amazingly I did not get sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Lots of gf choices including a lobster roll on a gf bun. Heaven.

Being non-celiac gluten sensitive this place ended up being great. All of their gluten free options are clearly marked on the menu and you also have the option of getting a GF bun for a small up charge. I am new to the whole gf diet so it's been a bit of a challenge finding places I can eat just as well as my non GF BF (lol) can eat. This place definitely fit the bill and the service was excellent!

Sadly, I have to agree with kristie. Worst experience with a restaurant since diagnosis. The waiter brought a regular bun, then questioned that it was a not regular bun before going to check. He came back, agreed it was the wrong bun and they cooked a new burger and brought it on plain, white, un-toasted, buttered bread. This was not appetizing and we question that the bread is gluten-free since all menu items with the option of gluten free bread come with buns. For instance, the grilled cheese is not offered with option for gluten-free. There were only a few other customers, so busy is not an excuse. The rest of the food was not great either, and we are an easy-going bunch. 10% was taken off of our bill without us asking, but that doesn't really cut it. If you have Celiac, I recommend not risking this place.

Celiac friendly?

No

This was the worst experience I've ever had at a restaurant. It took more than 20 minutes for our appetizers, which were chips and salsa and chips and artichoke dip. Then when our food came out, my finances burger was incorrect and had jalapeños on it when he asked for none. When I was ordering, I asked if the mashed potatoes were gluten free and the waitress said she would check. When my plate came out, it had mashed potatoes on it and I questioned it because she had never gotten back to me. When I asked if they were gluten free, she said "I think so, but I can check" and I said "so you didn't check before and just served them to me?" She then said she would go check. My chicken was undercooked as well, it was rubbery and still slightly pink. The server was less than friendly, she didn't even act like she cares that any of this was happening. She kept saying short responses such as "sorry" when we would tell her something is wrong. The manager finally came about 5 minutes we asked for her and comped the majority of our bill and some of the other couples bill, because their chips and salsa had taken 20 minutes. Then when she brought us our bills, they were wrong. Absolutely terrible service and probably one of the worst experiences in my life. I only gave one star because the app made me.

Celiac friendly?

No

EXCELLENT gluten-free menu, waiter was very helpful, and even had gluten-free dessert. Will definitely return.

Celiac friendly?

Yes

Excellent gluten free menu