Review of Leatherby's Family Creamery

I’d give maybe 3.5. Loved Leatherby’s growing up and we even had their ice cream at my wedding reception before I had celiac, but I was really scared to try it based on other reviews and the fact that Leatherby’s is basically run by teenagers. I contacted the company to ask if they had a gf menu or at least to know if the Black and Tan ice cream is gf because it’s my favorite. This was their reply: “There is no gluten in a Black and Tan. The caramel served in store and the chocolate sauce are gluten free. The caramel in jars to go is the only caramel that contains gluten(it’s a preservative). When you order, let your server know you’re allergic to gluten, and they will wash/sanitize everything in the process so there’s no cross contamination. Please let me know if there’s anything else I can do for you!” At the restaurant, our server said they had a chart that said which items were gluten free. Wish I could’ve seen it. Although they have a few salads that look gluten free, I wouldn’t trust the savory food at all with cross contamination. I ended up getting the Black and Tan ice cream, even though I was still pretty terrified (I’ll include photos). I’m not sure if they took any special precautions even though I requested it. The ice cream was very good although it could’ve used sauce on top like they used to do many years ago. Overall, it was delicious and I don’t think I had any symptoms. I don’t think I’d come here often, though. When the place is basically run by teenagers and there’s no gluten free menu, it makes me nervous.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good